諾科米斯湖 (MSP) 附近飯店 | 熱門住宿限時優惠 起

「Customer service still have to improve.」

「The staff was amazing. My room was not ready at the time of check-in but the staff compensated me with a free parking pass and a late check-out for my inconvenience.」

「Everything is good except for not notifying us there is a 24 hours open Gym next to our room. And the noise comes from the Gym is sooo loud since 6am. I called the front desk, and the lady obviously know that the noise will affect the rooms close to the gym. And she was quite nice to promise to send someone to stop it. But never stops actually. And the next day, I went to the front desk, expressing my disappointment about this. She talked about the rights to use the GYM while I talked about...

「Air conditioning not working」

「Good and clean 」

「Clean Sleek Room is big, bathroom is bright & clean . Only A/C system is a little bit noisy 」

「—」

「The plastic tub/shower was dirty and very slippery, it was also obvious that the grout hadn’t been cleaned recently」

「No」

「Every thing is good 」