諾科米斯湖 (MSP) 附近飯店 | 熱門住宿限時優惠 NT$3,423 起

「Customer service still have to improve.」

「The staff was amazing. My room was not ready at the time of check-in but the staff compensated me with a free parking pass and a late check-out for my inconvenience.」

「Clean Sleek Room is big, bathroom is bright & clean . Only A/C system is a little bit noisy 」

「Everything is good except for not notifying us there is a 24 hours open Gym next to our room. And the noise comes from the Gym is sooo loud since 6am. I called the front desk, and the lady obviously know that the noise will affect the rooms close to the gym. And she was quite nice to promise to send someone to stop it. But never stops actually. And the next day, I went to the front desk, expressing my disappointment about this. She talked about the rights to use the GYM while I talked about...

「Air conditioning not working」

「The plastic tub/shower was dirty and very slippery, it was also obvious that the grout hadn’t been cleaned recently」

「—」

「Check in did not go well. We came in very late from a delayed fight. 2:30 am. They had difficulty finding a room for us. At first they were saying there was no room available, a room I had prepaid for and would not have gotten a refund for if we had not made it in that morning. They finally found a room that was empty but listed on the computer as not available. They sent a worker up to check to make sure it was clean, they said it was and we got a room at 3:00am. During check in we had to pay...

「Good and clean 」

「Can you imagine a man is sleeping when I open the door at midnight?」

「No」