百斯買企業總部 (MSP) 附近飯店 | 熱門住宿限時優惠 NT$1,889 起

「No」

「This was my worst hotel stay. I was initially assigned to room 419. When I entered, it smelled like urine and I couldn't check in. Then I asked the front desk to change me to room 611. OMG, there were bed bugs when I slept at night. I was full of bed bug bites. I was so itchy that I asked the front desk to change my room. It was so bad. I probably won’t stay in that hotel again after my first stay. 」

「I will be more honest on this. I like the place and all other stuff, but only I faced kind of racism, by an Indian receptionist at 1pm. He refused for me to seat at the lobby because I was 2 hours early in the hotel. I was coming from another country and lucky I was there 2 hours before. But the staff who was working at 1pm do not deserve to work at the hotel. He made me leaving the hotel and go in town for nothing. He clearly told me that I can’t seat at the lobby only after I check in. That is...

「We didn't stay! Our rooms smoke detector was sitting on the counter, stained chairs, scratches on the floor, dirty walls, there was a whole in the door, the bathroom mirror had cracks, the hallways had trash on the floor, Front desk attendant wasn't helpful, we think she was under the influence, could hardly stand. Refered us to the manager in the morning. Don't stay here! construction in and around hotel. There was nothing Suite about this establishment.」

「Very good」

「Clean Sleek Room is big, bathroom is bright & clean . Only A/C system is a little bit noisy 」

「We are a family of 8 with 6 young kids. I am a bit of a germ a phobe and I was amazed with how emaculately clean the rooms were! There was also a lot of games in the lobby to entertain the kids when needed. While we were there the pool pump went out and they made an arrangement with the hotel across the street to allow the guests to get shuttled to their pool which saved us from some very upset kiddos! Will definitely stay here again next time we come to the area!」

「Customer service still have to improve.」