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Maitrise Hotel Wembley

3.0 star property
Travelers feel at home with helpful concierge services and luggage storage; nearby OVO Arena Wembley offers excitement, and the bar provides relaxation.

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The Maitrise Hotel Wembley puts guests right in the energy of Wembley Stadium. Visitors can unwind with a drink at the bar after exploring, maintain routines in the 24-hour gym, or browse the on-site mall for essentials and souvenirs.

Reviews

5.0 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room

20 bedrooms, individually decorated, individually furnished, desk

Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
20 bedrooms
Private bathroom
Coffee/tea maker
  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room

20 bedrooms, individually decorated, individually furnished, desk

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
20 bedrooms
Private bathroom
Coffee/tea maker
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

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Feb 22 - Feb 23
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About the neighborhood

Located in Wembley Park, a neighborhood in Wembley, Maitrise Hotel Wembley is in the entertainment district and near a metro station. Royal Albert Hall and The British Museum are cultural highlights, and some of the area's notable landmarks include Marble Arch and Buckingham Palace. Check out an event or a game at Wembley Stadium, and consider making time for London Eye, a top attraction not to be missed. Visit our Wembley travel guide
Map
40 London Road, Wembley, England, HA9 7EX

What's nearby

  • The stadium in the sunset in london.; Shutterstock ID 2698953
    Wembley Stadium
    15 min walk - 1.3 km
  • The Damned Live
    OVO Arena Wembley
    15 min walk - 1.3 km
  • London Designer Outlet
    12 min walk - 1.0 km
  • Shree Sanatan Hindu Mandir
    14 min walk - 1.2 km
  • Troubadour Wembley Park Theatre
    5 min drive - 1.7 km

Getting around

  • Wembley Central Station
    5 min walk
  • North Wembley Underground Station
    19 min walk
  • Heathrow Airport (LHR)
    36 min drive

Restaurants

  • McDonald's
    3 min walk
  • Palm Beach
    7 min walk
  • Gana Cafe & Restaurant
    7 min walk
  • Saravana Bhavan
    7 min walk
  • J.J. Moon's (Wetherspoon)
    5 min walk

About this property

Maitrise Hotel Wembley

Hotel near Wembley Stadium
Close to OVO Arena Wembley, Maitrise Hotel Wembley provides a shopping mall on site, dry cleaning/laundry services, and a bar. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour gym and a business center.
Additional perks include:
  • A reception hall, luggage storage, and tour/ticket assistance
  • Concierge services and a 24-hour front desk
Room features
All guestrooms are individually furnished, and include comforts such as air conditioning, as well as amenities like sound-insulated walls.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping mall

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Picnic area

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Designated smoking areas
  • Reception hall
  • Victorian architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 15
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property does not allow children
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Long-term renters welcome

We should mention

This property does not have elevators

Property is also known as

Hotel Wembley
Maitrise Wembley
Maitrise Hotel Wembley Hotel
Maitrise Hotel Wembley Wembley
Maitrise Hotel Wembley Hotel Wembley

Frequently asked questions

Is Maitrise Hotel Wembley pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Maitrise Hotel Wembley?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of GBP 15 (subject to availability). After-hours check-in is not available.

What time is check-out at Maitrise Hotel Wembley?

Check-out is at 11:00 AM.

Where is Maitrise Hotel Wembley located?

Located in Wembley Park, this hotel is within 1 mi (2 km) of OVO Arena Wembley and Wembley Stadium. Ealing Broadway Shopping Center and Portobello Road Market are also within 6 mi (10 km). Wembley Central Station is only a 5-minute walk and North Wembley Underground Station is 19 minutes.

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Reviews

Maitrise Hotel Wembley Reviews

5.0

5.8

Cleanliness

6.0

Location

5.8

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 10 out of 171 reviews
Rating 8 - Good. 29 out of 171 reviews
Rating 6 - Okay. 37 out of 171 reviews
Rating 4 - Poor. 50 out of 171 reviews
Rating 2 - Terrible. 45 out of 171 reviews

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no heating and t.v working and room is so smelly.
Stayed 1 night in Feb 2020

2/10 Terrible

gary

Disliked: Staff & service, property conditions & facilities, room comfort

bad visit in Wembley

first I thought the bill was very expensive and also wasn't sure if I had already paid for the room? the was no plug in sink and shower was broken and to be honest very small room and single bed
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Very poor

Terrible unfriendly check in staff that had no knowledge at all of the booking and turned us away even though we had proof of the booking, they then tried to charge us again and didn’t have the room that we had booked either. Then they tried to take my ID and not return it. Very strange place and definitely wouldn’t recommend or return.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

omplaint hope for some reimbursement

Reception good room fair. Bathroom terrible. Window no catch wide open no plug in sink no handle on toilet seat did not fit no support for shower cupboard did not open no light for shaving No TV No connection to WiFi. And ground floor swarm of large flies otherwise bedroom clean
Stayed 1 night in Nov 2019

6/10 Okay

Robert

Liked: Cleanliness, room comfort

Should not keep your personal info

No hot water they want to keep a copy of your I d on file.. apart from that not too bad overall
Stayed 1 night in Nov 2019

6/10 Okay

Mel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to town is an advantage, but they need to change the boiler as it takes ages for the hot water to come.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Only problem my room the water presure was so low 8 couldnt get a good shower
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Firstly, I know a lot of people have complained on here at the noise from the train station. Its true, you can hear trains going past, loudly, and constantly from your room however, this wasn't an issue for me as I chose this place for its closeness to Webmley Central Station. If you choose a hotel right next to the station, there's really no reason for you to be complaining about train noises- but beware, it IS loud, and it IS constant. You have the Bakerloo and Overgeound lines operating from WCS as well, so we are talking trains from first thing in the morning until maybe gone midnight, later maybe (bakerloo is on the night tube line and begins overground at WCS). Okay, on to my stay. Check in was a breeze. The woman at reception was lovely, polite and friendly. She was, however, to my eyes, the only member of staff on site. We got our room on the second floor and as soon as we walked in we were greeted with a strong smoke smell. It was clear the guest before had been smoking. Informed the receptionist, as didn't want to be slapped with the £60 smoking fine. Fast forward to night time- the bathroom light didn't work, nightmare. Worse, the building next door to us had upward facing floor spotlights. They shined STRAIGHT in to our window, and our curtains did absolutely nothing to block it out. Its safe to say that we got pretty much no sleep what with the light and noise combined, and just ended up stressed and overly tired for our long return trip home.
Stayed 1 night in Sep 2019

2/10 Terrible

Naveed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful rating

Broken shower, squeaking bed, no fan in the room. Right next to Wembley Railway station. Very noisy due to trains passing all night. Next morning they said had fixed the shower but it wasn't fixed. They changed my room next day but it again had a broken shower holder. A must stay away Hotels.com shouldn't have them listed on the their website
Stayed 2 nights in Sep 2019

6/10 Okay

david, london

Disliked: Cleanliness

Ok for a night lovely staff

Was o.k for a night room very small only 1 plug socket bed wasn't great walls in bathroom had brown marks and shower needs renewal as does decor. Stayed s it was quite cheap and is a 3_4 min walk from.Wembley Central station with v good bus access and also lots of quick take away places to grab a quick bite and supermarket nearby
Stayed 1 night in Sep 2019

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very expensive for what you get

No hotwater for 3 days asked for 3 days but the excuse was the manager wasnt in today
Stayed 3 nights in Sep 2019

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

new change hotelsss

need bussiess priavte and view people make happy is need change hotel Garden Tress
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We changed our room three times showed didn’t work
Stayed 1 night in Jul 2019

2/10 Terrible

Ian

Disliked: Staff & service, room comfort
Poor customer service. I will never stay there again.
Stayed 1 night in Jul 2019

4/10 Poor

Klas G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Very bad
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Cheap but very poor quality/price relation

Lots of noises, you can hear the speakers of the station from your room, only very hot water in the shower, people in the stairs in high volumen at 12:30 AM, no WiFi in the room (just in the ground floor), bathroom furniture not fixed so you can not open it... definetly the most uncomfortable place I have ever paid for.
Stayed 1 night in Jul 2019

4/10 Poor

Helen Clare

Disliked: Property conditions & facilities, room comfort

Dreadful

This is the worst hotel I’ve ever stayed in, curtains hanging off the rail, a window that couldn’t be closed because “it may fall out” and taps that didn’t work properly. Extremely overpriced due to a concert in Wembley - complete rip off.
Stayed 2 nights in Jun 2019

2/10 Terrible

Margaret

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here. Sorry my pictures don’t seem to w

The lady behind reception was the saving grace of the hotel. Everything else was appalling. The breakfast was so bad that we couldn’t eat the second day even though we had paid for it. It was in really poor repair. Several other people walked out and other guests couldn’t eat breakfast. The shower was boiling hot and there was no way of turning it down. No plug in the sink meant we did not wash properly. Bare wires in the ceiling rose, I could go on and on but I would like to say the receptionist was great and I wish her every luck for her future.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Voor een nacht was het prima maar de kamer zelf zag een prima uit alleen in de douche was kit heel vies dat moet zeker wel vervangen worden en de rest was prima
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The property was awful the exterier facade was the best bit . The en-suite facilities all need a refurb dirty grouting cracked sinks showers hanging off the wall with no visible way to attach and no hot water to have a shower. I would be astounded if the electrics were checked bare wires loose sockets some of which do not work surely this presents a fire hazard !!!. The heating was on full blast due to the boiler being stuck on and no way to turn it down as the staff were not allowed in the "back room" We tried 3 rooms before we found one with the radiator off and as it was a hot day that was acceptable . In all 3 rooms the curtains were hanging off the rails and no television or bedside table in the last bedroom. The labarynth of passages upstairs seemed to go on forever without and fire doors fitted to any of the rooms. I would be suprised if this "Hotel" has been checked by either the Fire officer or Local council because in my mind this is an accident waiting to happen !!. I am am also suprised that you have this property on your books Susan
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water, found a man's shirt under bed pillow covered in hair, rubbish left in hall ways, limited reception availability.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
A very nice & small hotel. Small room, but big enough for me. Near tube station.
Stayed 1 night in Apr 2019

4/10 Poor

Barry

Disliked: Room comfort

B&B not a hotel!

Bathroom sink was blocked told them and when I returned it was clear only to find when I run the tap it was still blocked. Mattress was old and sagged. There was a bar but didn’t open until 9pm
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic. Broken shower
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

filthy

room was very dirty, curtains hanging off pole, blood/stain on bedside lamp, and lots of mould in bathroom.
Stayed 2 nights in Feb 2019