Diamond Resorts Lakeland - Winter Haven hotels

"Super disappointed. We arrived, checked in, and walked into an older, outdated room that had a smell and wasn’t clean at all—the bathroom and living room were both dirty. I did complain, but it wasn’t really made right. They moved us to a different unit, which was definitely cleaner and remodeled, but we lost the oven and stove… so all the groceries we bought went to waste. My parents had a timeshare here at Westgate years ago, and I’ve always had good experiences—this is the first time I’ve ever not liked it. Just really disappointing overall. "

"Great place - stayed here a bunch of times, but they do not have a spa."

"Beware, this place is a time share. Within the first 15 minutes (before I was even able to complete check in) I was “invited” to attend a 90 minute session on 3 separate occasions. As someone who paid for this hotel, this was very frustrating. And since we drove, there was no way to avoid talking to the “concierge” (code for time share salesman) because that is how you get your car validated. Other than the rude, pushy, condescending staff, the property is very nice."

"This hotel meets the needs when it comes to budget traveling and organization. They have an amazing breakfast, close access to major parks and Disney Springs, and the amenities that are open until 10:00 like the pool and gym. Overall this was a great experience. "

"Yes, fabulous "

"Very good"

"Staff were friendly, accommodating, and helpful during our stay. Our rooms were clean and spacious. We loved the pool area and hot tub. The Hotel was very clean and inviting. We enjoyed are stay here and would recommend. "

"It was very nice, enjoyed our stay. Nice and clean."

"Great vacation spot"