「We check-in at late night, there’s only one security guard seat on a chair and no one work on the front desk. The security guard had to wake up the receptionist. He was not welcome at all and carry a bad mood while he was helping us to check-in. We booked a king size bedroom online but the receptionist gave us a room with 2queens size bed without telling us the king size bedroom were full. When I call the front desk to switch the room, it was the security guard informed us this bad news without...
「Had a great stay. Hotel resort was super busy because of Halloween Horror Nights but did an excellent job at handling the crowd. Got a room upgrade which was great amd room was ready in advance. Seamless communication between Hotels.com and Cabana Bay. Will definitely book through them again 」
"This is the most comfortable hotel I have ever stayed in. If I have another chance to go to Orlando, I will also choose this resort, and I will let my friends choose!"