Un bon rapport qualité-prix. Nous avions une chambre avec vue sur la piscine et pas trop éloignée du lobby. Nous avons beaucoup apprécié les nombreuses commodités qui sont très pratiques: la chambre familiale, la cafétéria, le Starbuck, la grande piscine, les boissons en refill et bien sûr la early admission et les bus pour les parcs Universal.
Jessica
於 2025 年 7 月住了 7 晚
10/10 有夠讚
Charles
2025 年 8 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great feel. Loved the room. Extra bedroom was an excellent touch. Perfect for a family with kids.
Charles
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Marie
家庭旅遊
2025 年 8 月 7 日
喜歡:整潔度、員工素質和設施服務
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Marie
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Karen
家庭旅遊
2025 年 8 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The 2 bedroom suite is worked really well with family
Karen
於 2025 年 7 月住了 5 晚
8/10 不錯哦
Jacinda
家庭旅遊
2025 年 8 月 6 日
喜歡:設施服務和住宿環境和硬體
The property is nice, transportation to and from Universal parks. Food options and shopping inside hotels. Nice pools
Jacinda
於 2025 年 8 月住了 3 晚
10/10 有夠讚
Mariana
家庭旅遊
2025 年 8 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a challenge to find parking but everything else was pleasant .
Mariana
於 2025 年 7 月住了 4 晚
6/10 一般般
Sabria
家庭旅遊
2025 年 8 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
It’s was a great hotel with decent food options in the area near by and the meals available at the hotel were okay the pizza is definitely overpriced for the size. loved that there was a starbucks on site, good shuttles to from the parks, and staff were nice. my only issue was they changed everyone rooms keys for some odd reason so after a long day at the parks we arrive late around 11pm and realized we were locked out of room. we had to wait in a line for an hour and half for new keys and people were pissed. we all were! only to get a meal voucher for our troubles. really disappointing and the managers didn’t even want to give the vouchers out and made me feel bad for even bring up but i was seeing other people receive them beside me so why would i be offered my own for group as well. poorly handed
Sabria
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Darrell,Spring
家庭旅遊, 親子旅遊
2025 年 8 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Food was great transport to the parks was always there little to no waiting time excellent service all the way around I will definitely booking for next year
Darrell
於 2025 年 7 月住了 3 晚
10/10 有夠讚
DANIEL
家庭旅遊
2025 年 8 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very well kept hotel! Staff service was timely and impeccable. The hotel shuttle to universal team patks and the airport are a great perk!
DANIEL
於 2025 年 7 月住了 7 晚
10/10 有夠讚
Omar
2025 年 8 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very convenient for universal park access and transportation.
Omar
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Melinda
親子旅遊
2025 年 8 月 4 日
I liked the heated pool.
Melinda
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Robinson
家庭旅遊
2025 年 8 月 2 日
不喜歡:員工素質
Bad lock upgrade roll out. We got home late from the park and had to wait in line for about an hour because everyones room key was not working. We were locked out of our room with two tired and sleepy kids.
Robinson
於 2025 年 7 月住了 5 晚
6/10 一般般
Rachel
家庭旅遊
2025 年 8 月 2 日
喜歡:員工素質
Poor communication during a major key update for the rooms. Leaving us outside our room until 1am. New keys they distributed didn’t work with the parking garage they neglected to let us know.
Rachel
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Evelyn
2025 年 8 月 1 日
喜歡:整潔度和設施服務
Loved it and we will be going again
Evelyn
於 2025 年 7 月住了 5 晚
8/10 不錯哦
Maya
家庭旅遊, 親子旅遊
2025 年 7 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is my second time staying here. I've always had a great experience. The only experience that I would have to voice my opinion about would just be when the locks were changed. Although we were advised a text will be sent but we all know things happens. after being at the park all day and all morning coming to the entire hotel lobby being packed full of people was concerning. Of course you don't realize the reasoning until you go to your room and see that you do not have access. Standing in line for over an an hour and a half just to get a new key was very inconvenient when you have a child with you who needs to be in the room to get his medicine. Other than the room key experience and minor issues, I really enjoyed my stay. we appreciate everyone taking care of us. I know it was not easy for the front desk to have to deal with everyone with the new room keys.
Maya
於 2025 年 7 月住了 4 晚
6/10 一般般
chad
親子旅遊
2025 年 7 月 31 日
喜歡:整潔度
It was so hot in our room. Sweating every night. Food was ridiculously expensive. I forget a hairbrush and the first shop wanted 9 dollars for a dollar tree brush. 5 dollars for a can of coke. Room wasn't cleaned for the week only dropped off towels a couple of times. Also they decided to change the locks all in 1 day and i had to stand in line 2 hours to get to the desk to get my keys replaced. That was dumb. I won't ever stay there again. Hallways smell like bleach and cleaner. Not a good smell. Carpets are nasty
chad
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Vanessa,Wood-Ridge
親子旅遊
2025 年 7 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked the accessibility to transportation to the parks. I would have liked to see food service to the pool deck and also digital room cards.