「Appears to be a new property. The staff were friendly, the room was clean, and the breakfast was delicious. We didn’t have much time to explore, but there’s a walkway to a shopping plaza that has stores and food. It looked to be newer construction, too. It’s a great place to stay to visit NYC. 」
"according to night shift manager explanation "Hilton" online booking system has fail so there is no way to checking in and verify people has already booked the room.
We wait 3~ 4 hours in the lobby till 1am morning. Magically bus driver helps him fixed the server at hotel end~ we really wonder the night shift manager's capability..."