「The colleagues are very thoughtful, especially we are just came exhaustedly from the disneyland. Room and facilities are very comfortable and clean, pillow, bed sheet, bathroom, and especially the foot masage machine」
「Staff are very polite and smile a lot. It makes me feel like home! And the room is very clean. Also, the view is extremely wonderful! If I visit Tokyo again, I will definitely choose it again!」
「I booked five nights. The first night was not very good experience. They gave me a very bad room. And then I told them the room was very bad. The manager checked the room and they felt bad. They apologise to me. And then they upgraded me to the suite. I am so happy not because they upgraded me. Is because they really treat the customer very serious. When they found the room was not up to standard and they apologised. This is what’s we called “good service“. I will definately come back...
"We had a fabulous stay in this hotel, it’s convenient, just 5 min walk to the shinagawa station. The room is roomy, and they have a business centre for me to deal with some urgent paper work! "
"The location is excellent, very convenient! The Haneda airport has a shuttle bus which you can take to the hotel directly. The hotel is right at the centre of Shibuya, and our room can see the busy cross streets down there, surrender by all kinds of stores."