「Extremely friendly staff. Welcomed as soon as we walked in the door. The pool was nice to swim in and the breakfast hit the spot. Front desk even called once we arrived to ensure our room was to our liking when we got in the door. Would definitely recommend this place!」
「I recommend that guests double-check and confirm with the front desk whether their deposit will be refunded automatically or if they need to swipe their card in person. I was very frustrated when the front desk employee told me during check-out that I didn’t need to swipe my card to get the deposit refund. However, after driving an hour away, the front desk called me back to inform me that I had to return to swipe the card in person......Lost my time and gas.」
「This is our second time to stay in this hotel for vacation. Highly recommend it to anyone who is looking for a good place to stay in Orillia. You can feel like a home once you step in this hotel. Good services with a reasonable price. Thanks again for the great efforts of the staffs in Stone Gate Inn. Thanks for giving us a wonderful March Break.」
「Amazing customer service i left few belongings and was given a call immediately by the reception lady the belongings were valuables which could have been easily lost or stolen but i really appreciate the house keeping staff and reception lady.Amazing job you guys thank you.!!!」
「Great little place to stay ! Loved that it’s family owned and they were so friendly and kind, filled with good recommendations on places to eat and visit within the area. Will stay again ! 」
「The staff were very welcoming. Rooms clean and bed comfortable.
Restaurants were in walking distance and shopping just down the road including outlet mall ( small but good stores ).
Grocery store was across the road」
「Room is too dark that you might need to bring a floor lamp to make it better. Other then that is front disk should present better on where is breakfast and what time it will be end? 」
「The staff was very friendly and the maids did a super job of the room.
Breakfast was always there and ready with coffee and fruits and helpful staff.
BUT... Smokers should be told to stay away from the entrance and BUT BUDDIES should be installed to collect the butts from smokers and not thrown on the ground.」
"I recommend that guests double-check and confirm with the front desk whether their deposit will be refunded automatically or if they need to swipe their card in person. I was very frustrated when the front desk employee told me during check-out that I didn’t need to swipe my card to get the deposit refund. However, after driving an hour away, the front desk called me back to inform me that I had to return to swipe the card in person......Lost my time and gas."
