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"upon checking in there was a sewage odor that was outside the hotel it was there the whole stay. Hallway rugs were dirty with food and drink spilled. garbage overflowing in trash cans outside of elevators. When I entered the first room I was assigned to it had a smoke smell as if it was a smoking room, mildew smell as well. The sliding glass door lock was broken and so was the extra security bar on the door, I figured a way to get the security bar down although I still was uneasy about the situation. When I flushed the toilet it would not go down, with each time using the bathroom you had to flush 3 or more times for it to go down which was infuriating and explained why there was a cesspool/foul smell outside. When I took my first shower the water was warm at best water pressure was non existent. The following day I had to shower for a wedding I was in town for and there was no hot water at all. Ice cold. I called the front desk and they said they would have someone come fix it, I could not wait for that b/c I had a wedding to attend I went down to the front desk and asked for another room to move quickly into. They let me switch rooms but there was no apology or anything for the inconvenience. When I moved into the second room, there was the same toilet issue which seems to be an issue throughout the entire hotel which is gross. When I showered again the water was luke warm, never had hot water at all my entire stay. The breakfast area was gross."

"Beautiful"

"The staff was nice/"

"Breakfast wasn’t ready at 6-630 my first nights stay of 2"

"My room # 219 had torn rugs, damaged furniture and the entryway door was stuck closed while using the keycard forcing me to kick the door open. The hallway rugs were filthy they needed to be shampooed cleaned. The motel is currently undergoing renovations the lobby had stacks of new mattresses and bed frames. The continental breakfast was adequate coffee, bagels, cream cheese, fruits bananas, apples and oranges, one type of yogurt."

"Everything was great. The bed is firm. Breakfast was good."

"We were surprised this is considered a 4 star hotel. It is in need of a renovation. The property appeared old and run down, the main elevators weren't working or were very slow. You could not drink the water unless you are an elite member. The duvet was in between 2 thin sheets and not between an actual duvet cover. The room was clean however, which is the most important thing to me. The staff was also kind. It is also very busy with events (weddings, dance competition, etc.)"

"Coeqn"

"Property deserves zero stars. Had an awful experience. Booked through Expedia but when arrived at the hotel somebody named John could not find my booking. After several minutes of trying , he phones his boss who was able to find my booking. Once I was given the room, it was several buildings down despite the entire hotel being empty. The toilet flush was not working. The wash basin was stained. The room was probably last updated in 1950s. There was no chain lock on the door. The outside had lots of unsavory characters hanging out. I wanted to leave but I was so tired, I just crashed on the bed."