「Nhân viên thân thiện mình book khách sạn vì thấy phòng thiết kế đẹp nhận phòng khá ưng đồ ăn vừa đủ mình ăn phở thấy ngon và hợp khẩu vị, lần sau có dịp sẽ lại qua ở 」
「This stay was a truly pleasant experience — a brand-new hotel in a perfect location, with thoughtful service and a comfortably arranged room.
After we pointed out some minor issues, they responded with satisfactory solutions.
They also expressed their appreciation for the few small suggestions we shared and mentioned they would review and work on further improvements. This gave us even more confidence and affection for the hotel. We believe that with the dedication of the manager and their...
「Un service exceptionnel du début à la fin. Le Sky Charm Hotel met tout en œuvre pour rendre votre séjour inoubliable. La vue depuis les étages supérieurs est époustouflante.」
「The hotel is very pretty itself and the environment in the hotel is wonderful. There is a sky bar where you can enjoy a chill night. The room is cozy and decorated in a 5 stars hotel way. The cup broke when we poured some boiled water. One of the air conditioners did not work and the room is hot. Staff is super helpful and its service is highly appreciated. When I reflected the situation to the staff, he arranged a new cup to us immediately and swapped a new room for us in short. The breakfast...
「Only stayed for one night but we were made to feel welcome as soon as we arrived. We were given snacks and a drink, check in was quick and easy and we were given a room upgrade to an amazing suite. The hotel and room was stunning and the staff were very friendly and helpful.
Wish we could have stayed longer and would definitely recommend. 」
「Wir hatten einen sehr schönen Aufenthalt in diesem Hotel. Sehr gemütlich eingerichtete Zimmer und das nette Personal macht den Urlaub hier zu etwas Besonderem.」
「Hotel staff are all helpful and polite. Location is good, near to most popular spots. Breakfast is great. Say thank you to Kaylie who provides additional help to me when I was feeling sick. Overall I will recommend this hotel when you are travelling to Hanoi.
Also thank for the breakfast box prepared to us on check out day as we needed to catch the early flight 」
"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."
