「This stay was a truly pleasant experience — a brand-new hotel in a perfect location, with thoughtful service and a comfortably arranged room.
After we pointed out some minor issues, they responded with satisfactory solutions.
They also expressed their appreciation for the few small suggestions we shared and mentioned they would review and work on further improvements. This gave us even more confidence and affection for the hotel. We believe that with the dedication of the manager and their...
「A beautifully maintained apartment with tasteful interior design. The living space is open and airy, and the balcony adds a relaxing outdoor touch. Furniture choices are elegant without sacrificing practicality.」
「Wir hatten einen sehr schönen Aufenthalt in diesem Hotel. Sehr gemütlich eingerichtete Zimmer und das nette Personal macht den Urlaub hier zu etwas Besonderem.」
「Un service exceptionnel du début à la fin. Le Sky Charm Hotel met tout en œuvre pour rendre votre séjour inoubliable. La vue depuis les étages supérieurs est époustouflante.」
「If not for the billing mistakes and claims for minibar (which were resolved) it would have been perfect. Don't tell the guest that the water and soft drink is complimentary in a suite when your staff then claims payment for this. 」
「The hotel is very pretty itself and the environment in the hotel is wonderful. There is a sky bar where you can enjoy a chill night. The room is cozy and decorated in a 5 stars hotel way. The cup broke when we poured some boiled water. One of the air conditioners did not work and the room is hot. Staff is super helpful and its service is highly appreciated. When I reflected the situation to the staff, he arranged a new cup to us immediately and swapped a new room for us in short. The breakfast...
「Fantastic Stay in the Heart of Hanoi!
My boyfriend and I had an amazing stay at this hotel in Hanoi. The location is unbeatable, right in the heart of the city's vibrant center, making it easy to explore all the local attractions.
Ruby and the entire staff were incredibly helpful and always ready to offer advice and organize excursions, even multi-day trips. Their dedication to ensuring we had a great experience was truly impressive」
「Hotel staff are all helpful and polite. Location is good, near to most popular spots. Breakfast is great. Say thank you to Kaylie who provides additional help to me when I was feeling sick. Overall I will recommend this hotel when you are travelling to Hanoi.
Also thank for the breakfast box prepared to us on check out day as we needed to catch the early flight 」
「I really enjoyed my stay at Hanoian Central Hotel because of the excellent service provided. I would like to specially commend Elsa for her wonderful customer service and helpfulness. While waiting for our room she went through the neighborhood map and pointed out the sites to see within walking distance. She booked for us a beautiful day trip Ha Long Bay. She also prepared hats for day tour, will ask you whether you need umbrella on raining day and will also recommend a lot of local foods to...
「It was central to everything...
What i didnt like?
Was the muggyness! I could not wait to return back to the hotel room. 16 degrees all night,
Otherwise we wouldntve been able to sleep.
Thank you to Alex and Sebastian for your hospitality」
「The hotel is beautiful. Everything looks like new. The roof bar is value for money. It's not easy to find a great view from the top of the building. Also, staffs are really helpful. They whatsapp me about the arrangement before the day I checked in, and offer help 24/7. Such a good team. 」
「Only stayed for one night but we were made to feel welcome as soon as we arrived. We were given snacks and a drink, check in was quick and easy and we were given a room upgrade to an amazing suite. The hotel and room was stunning and the staff were very friendly and helpful.
Wish we could have stayed longer and would definitely recommend. 」
"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."
