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"Outstanding service"

"Came into Gravesend from London for a friend's funeral. Checked in early without any charge...room was spacious and warm, loved my room as it had the LAKE view, very relaxing. Food (breakfast and lunch) was nicely cooked, fresh and hot. Adequate lighting in room and bathroom. Water temperature was perfect. Beautiful and efficient staff. Thank you 😊 💓. I will be visiting again"

"From booking in to dropping back the keys the staff were superb and the stay was excellent."

"Very good room "

"The Staff were very courteous and helpful. The room was spotless, comfortable and spacious."

"Great location for three night stay with the cleanest, well equipped with bright surroundings of any hotel I've stayed in recent times and at a very competive price."

"Clean room"

"Excellent from check in until we left.. Seemless check in, Leah checked us in and was so polite and knowledgable about the hotel and surrounding. Room was perfect, clean, cleaning staff were friendly. Air con but also a fan heater was in the room if needed. Liam who works in the bar is as asset and, in my opinion, should be promoted! Ii swimming pool and spa facilities excellent. ive stayed there before and really enjoyed it even more so now. Will be booking to stay again in a few weeks. A little gem. Highly recommend. "

"The bar and restaurant were closed for refurbishment, which wasnt a problem at all, the problem was we wernt informed of this in advance. We had been out all day and wanted a nice relaxing evening/dinner. Unfortunately we had to get in the car and go out again which was inconvenient as had we known in advance we would have eaten before we went to the hotel. Apart from this our stay was perfect, the room was so lovely and warm (it was -3°outside), the bath was lovely with lashings of hot water, beds were comfy and view was good."