Grays 4 Stars Hotels

"Would recommend this property has a great location "

"This hotel was the best choice and everything we needed. It was reasonably priced, extremelly well located, right next to the beautiful Tower Bridge over Thames and the Tower of London, very close to buses and underground transportation- the Tower Hill Station. It provided an excellent hot breakfast with personalized omelets, an English breakfast and cold cuts, fruits, pastries and good coffee. It also has a restaurant on site with outdoor seating and gorgeous views at dinner. The rooms are quiet and clean, with comfortable beds and great duvets, equipped with AC. The hotel replenishes daily bottles of water in the room, which we appreciated a lot. The entire staff was really nice and welcoming, but we would like to give special kudos to one special staff member who made our stay extra enjoyable: Narcisa Chirita, who went the extra mile to ensure that we had everything we need, and brightened our day with her greetings and pleasant conversation. Also, she saved us from missing our flight and having to pay for another flight overseas because of going to the airport with no passports. Soon after checkout, she contacted us to let us know that we had forgotten our passports, debit cards, insurance cards, driver's license and some cash in the safe. Had it not been for Narcisa, we would have experienced a really stressful and upsetting situation. So, again, many thanks, Narcisa Chirita! We appreciate your kind and thoughtful gesture! We will be visiting again!"

"Close to all the great pubs, restaurants and historical places! Comfortable bed, great shower, small toilet! Fantastic decor, service in the lounge was excellent! "

"Excellent all round. Great stay with very pleasant staff."

"Second time staying here this year. Location is a stone throw away from an underground so perfect when travelling with children. Hotel was clean, staff were all super friendly and room was all in all very comfortable and spacious. Our go to hotel now when in London."

"Room was beautiful, property was nice, right along the river"

"Breakfast was excellent with plenty of food and choices. The staff were very helpful. The hotel is fairly new with nice beds and modern bathrooms. It is a short walk to Victoria Station and a walkable distance to Westminster Abbey. We found several nice restaurants nearby as well as a grocery store. "

"This place was amazing! So comfortable and the staff was warm and very helpful."

"Amazing location, beautiful views, incredible rooms, excellent staff, great amenities, convenient room service. Only thing was that if your room faces the open courtyard of elevators, you'll hear them clicking a lot during operation. Would absolutely recommend this hotel to visitors!"