I don't like the cleaner to clean my room at around 430 pm on 2 days. Hotel replied that they have more than 1000 rooms and will be arranged to clean some room on pm sessions. But I am satisfied with their reply as 4 star hotels should arrange staff to clean the rooms with efficient way.
CHI CHEW
於 2024 年 3 月住了 8 晚
10/10 有夠讚
Andrew
2024年1月2日
Andrew
於 2023 年 12 月住了 3 晚
10/10 有夠讚
MEI LIN catherine
家庭旅遊
2023年11月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
MEI LIN catherine
於 2023 年 11 月住了 1 晚
10/10 有夠讚
Sau Mei May
2023年11月12日
Sau Mei May
於 2023 年 11 月住了 1 晚
10/10 有夠讚
MEI LIN CATHERINE
2023年11月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
MEI LIN CATHERINE
於 2023 年 10 月住了 1 晚
10/10 有夠讚
Shing Chung
2022年9月13日
Shing Chung
於 2022 年 9 月住了 2 晚
10/10 有夠讚
zahra
2024年4月24日
喜歡:整潔度、員工素質和住宿環境和硬體
it was great hotel , nice and polite staff😊
zahra
於 2024 年 4 月住了 4 晚
10/10 有夠讚
Linda
2024年4月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Check in and out was smooth and easy. Staff from check-in, to the spa, to the bar, and to housekeeping in the halls were all friendly and smiled. The property itself was beautiful and conveniently located. I was extremely disappointed with the bell hops located outside upon leaving though. I was asked to wait in the lobby and would be called when a taxi was ready for me.. on my ride to Heathrow I mentioned the wait to the driver and he informed me that there are some bell hops that have favorite taxi drivers that give them tips (he was sure to inform me he wasn't one). Before checking out, I went downstairs for breakfast and a walk.. upon return I deliberately asked one of the doormen if there are always taxis coming through and was informed there is usually one so would be no waiting. Keeping this mind I did not rush.. and regretted it. The taxi driver took a longer route then I planned and was very aggressive, obviously annoyed I was curious and questioned the wait.. not at all comforting for a single woman to be at the mercy of. Needless to say, I'll be reserving a car next time.