東區Spa 飯店，旅行前必看！

「Hotel hits all the 5 star spots apart from 2 points. 1 - the rooms are not soundproof at all, and being able to hear the conversations in the room next door so clear that i could repeat what they were saying is not what i would expect. Second - the front desk staff are not as polished and committed to the level of service i would expect from a top end 5 star hotel. Doormen were top class. All in all it's a good hotel, but with so much choice in NY, i have stayed in better.」

「We checked in at 2:45 for a 3pm check in and our room was not ready until 4:40 pm. On top of that the elevators in the property do not work and caused us to wait 20-30 minutes every morning. We ended up having to take the stairs multiple times. 」