The service is poor, after 10 o'clock in the evening, only one window is open for check-in, there is a long queue, and I have three children, and no one cares at all.
Jiong
於 2022 年 8 月住了 3 晚
8/10 不錯哦
jiaju,la paz
家庭旅遊
2022年6月26日
喜歡:整潔度、設施服務和住宿環境和硬體
Location is good, room is clean. But I am not pleased with front desk while checking in. I booked hotel through Expedia,but front desk staff told me there wasn’t my reservation in hotel system, they made me wait almost half of an hour and told me it wasn’t their fault, finally I can check in after standing almost 30 minutes in front desk. They make me so upset and nervous because they told me they couldn’t find my reservation in their system!
jiaju
於 2022 年 6 月住了 10 晚
2/10 很糟糕
Chiu bun
商務旅客
2022年4月28日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
old hotel
Chiu bun
於 2022 年 4 月住了 3 晚
4/10 不太好
TingHsiang
2021年12月19日
TingHsiang
於 2021 年 12 月住了 1 晚
6/10 一般般
TIFFANY
家庭旅遊
2024年3月28日
喜歡:住宿環境和硬體
The housekeeping was terrible. Our room had old food left in the fridge and housekeeping came every morning before 9 am and unlocked the room without knocking while we were still in it. There were no linens for the pull out bed and it took multiple calls to get a response. Housekeeping also did not make up the bed just left it in a heap.
TIFFANY
於 2024 年 3 月住了 2 晚
8/10 不錯哦
Philippe
家庭旅遊
2024年3月28日
Hôtel milieu de gamme sans grand charme, wifi tout au mieux acceptable et l'offre aliemntaire très limitée. Chambre très propre, silencieuse. Très bien situé à deux pas du MoMa, des transports et de Central Park.
Philippe
於 2024 年 3 月住了 3 晚
4/10 不太好
Melissa,Beaverton
家庭旅遊
2024年3月28日
不喜歡:整潔度、設施服務和住宿環境和硬體
Would never stay here again. The rooms are very run down and look nothing like the advertised images. There is peeling wallpaper in the bathroom and even mold under the soap dispenser. The elevators are always packed full and you have to wait 10-15 min to even get on an elevator. The lobby is very loud and check in staff are not friendly at all. They just do the bare minimum and nothing else. The hair dryer was so dirty when we turned it on it started smoking and smelled terrible. I was disgusted and completely disappointed that this place called themselves a Hilton. Do not recommend