Sonesta Hotel East Side hotels

"Staff not nice at all. Only the housekeeping ladies are very nice. Staff at front desk is poor"

"2nd time we have stayed here. Love the location, the room, and all the amenities. Will definitely be returning "

"Great place to stay! Hostel like environment allows for a more budget friendly stay while visiting the city. In a great area and near a lot of quick food places. Subway was nearby allowing easy access to public transit if needed. Will definitely be recommending to family and friends, and will definitely be my spot to stay when visiting. "

"I was disappointed for what spent for the two-level duplex. I was excited to have a city view which was stated in the room description. On the 28 floor where I was, the view was largely. obstructed. This hotel is getting old and it shows. The staff was courteous but the stay was underwhelming for over a $1K for 2 nights. It wasn’t worth it. :("

"I felt like I was at home the 27th floor was amazing!!!!!"

"The staff was kind and the rooms were clean."

"I travel a lot and stay in a range of hotels. Freehand is overpriced and over rated. Staff were pretty cold and unfriendly, aside from the guys who help with the bags. No complimentary tea or coffee, just overpriced weak rubbish from the in house cafe. Rooms are dated, which is allegedly part of the charm, but pretty unclean as others have said. Doesn’t feel like a boutique/design forward experience, wish I’d stayed somewhere else. Gym was poorly equipped. Location is great, but that’s about the only good part. Horrible experience "

"The location was great for our family stay. The neighborhood boasted lots of convenient amenities as well as food/ coffee options. Close to public transportation and centrally located."

"I had eaten dinner at the pub several times in the past but never stayed at the hotel. What a very pleasant experience. The room and bathroom was a perfect size and very clean and comfortable. I was one guest. I would stay again."