The room was very clean and cleaned daily. The location is the best, as you can walk to almost anything, hop on a bus or subway with a 2-minute walk, and lots of reasonable dining options all around. Staff were very nice. However, the power on one side of the bed did not work, outlets or charging ports. The fridge did not work when we arrived, but were able to fix it. And on the 3rd night of our 5-night stay the heat stopped working. They sent someone to fix it, but he wasn't able to. It dropped down into the 20's at night. He brought us a portable heater, which stopped working after about 5 minutes and we had to turn it off, unplug it, and wait a few minutes before it would turn back on. Our party had two rooms and everything in the other room was perfect. Also, there are limited storage spaces due to the size of the rooms, being typical NYC rooms. We didn't discover until the last day that there are large drawers under the beds! That would have been helpful had we realized it earlier. Even with the maintenance issues of the one room, I would stay here again. It is unique to find such a clean hotel in a quiet area of NYC that is still in walking distance to everything. The staff there are also very kind.