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"First of all, the staff was amazing, not one single rude person on the resort. Special thank you to all the staff at the La Caretta, for some reason I cannot leave their names per Expedia... but the entire staff was so great. Wonderful, loving staff, took very good care of us. The ladies at the Royal check in, I failed to get their names, but I hope they are recognized as they made the check in so smooth and so sweet. Now about the resort. This resort was fabulous. the accommodations were fabulous, all the food was really good, Pools and beach is outstanding. Wish the Mexican food was more authentic, but the staff, wonderful. Seafood restaurant was good as was the Mediterranean. We just had a wonderful time and high recommend this resort. "

"The hotel is in a fantastic location and offers excellent value. We arrived on an extremely hot day and were warmly welcomed by the reception staff with refreshing, ice-cold face towels, which was a thoughtful and much-appreciated touch. The check-in process was smooth, efficient, and well organized. Elizabeth at the front desk was absolutely amazing friendly, professional, and very helpful. Our room was clean, comfortable, and well maintained. The hotel overall exceeded our expectations, especially considering the value, and the complimentary breakfast was a great added bonus."

"Exceptional service and stay!!!"

"Friendliness of the staff"

"Clean rooms, nice people. And good food"

"Quintessential Mexican hotel in style and atmosphere. You would not mistake this for holiday inn. Cheerful, helpful staff"

"The room was always clean! Staff were always helpful and attentive. The shower was awesome. The outdoor spaces were so beautiful, the snorkeling amazing, other guests were fun to chat with. I loved having yoga available a few mornings and the breakfast never disappointed! So glad we booked Hotel B."

"Great place good service and kind staff room was always cleaned well"

"The staff was amazing! Wenn D Miguel and Marguerito were the best! Miss them already! The rooms were clean although could use a little update which we were told near future. Fridge had to be slammed shut but those were minor details! Thank you all for a great, fun week! "