鑄鐵建築歷史區海格特獨立飯店住宿訂房

「I can only say the location is ok. but the hotel 's facility is quite old, the door lock is not sensitive to the key card. And the bathroom hygiene situation is very bad, you can see the photos and judge by yourself. And sometime the neighbour might smoke, i call the reception few times and they said they can arrange the security to check, but waht i need is changing the room to real non smoking area, and they didn't follow up for this request. I think they have many things need to be revamped.」

「nice」

「服务态度很差！！」

「The hotel itself was fine. The staff, however, is another story. I am trying to get a receipt of my stay for 5 days now and I have not received an email from them with it. This was charged directly to hotel and my card was charged. I was hung up on multiple times or transferred to numbers that kept ringing. It is inexcusable to not respond to a customer to that has paid to stay in your hotel. And such a simple request.」