Staff was amazing but the air conditioning in the room was not great it was warm throughout the day and would be cooler at night. I upgraded to premium alcohol but it was not worth it as there weren’t much places to access them. The tile in my room were damaged but not a big concern.
Henry
於 2024 年 5 月住了 3 晚
8/10 不錯哦
Shelbie Brooke
團體旅遊, 家庭旅遊
2024年5月21日
Came to Grand Palladium for a Wedding Site Visit. Property was incredible. Spa was amazing. Staff was super friendly, and helpful. The property is very large, and spread out. Getting Cart service was challenging. For anyone unable to walk up inclines take that into consideration. We will be returning in December for the wedding and very worried for our elderly guests getting to and from locations. Upon arrival we have several issues with getting checked into our room. The concierge was very apologetic and gave us a complementary boat ride for our group. IT WAS AMAZING!!! We intend to book the boat ride for our guests whenever we return, Danny was incredible! Looking forward to return, hoping check in and cart services will go smoothly next time.
Shelbie Brooke
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Zia
2024年5月15日
喜歡:整潔度、員工素質和住宿環境和硬體
Zia
於 2024 年 3 月住了 4 晚
10/10 有夠讚
Elizabeth Anne
2024年5月12日
喜歡:整潔度、員工素質和住宿環境和硬體
The best all inclusive experience, especially travelling with a 2 year old. Family Selections was amazing! Can’t wait to go back!
Elizabeth Anne
於 2024 年 5 月住了 7 晚
8/10 不錯哦
Marianne
2024年5月3日
喜歡:整潔度、員工素質和住宿環境和硬體
Marianne
於 2024 年 4 月住了 5 晚
10/10 有夠讚
Linda Emely
2024年5月1日
喜歡:整潔度、員工素質和住宿環境和硬體
Linda Emely
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Ana Belen,Arleta
團體旅遊
2024年5月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cannot emphasize enough how amazing our stay was. The resort itself is wonderful. So clean and so beautiful. The service was the best. I've never had a better experience at a hotel. Would love to come back in the future with the rest of my family.
Ana Belen
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Caitriona
2024年4月30日
喜歡:整潔度、員工素質和住宿環境和硬體
Caitriona
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Caitriona
2024年4月30日
Caitriona
於 2024 年 4 月住了 2 晚
10/10 有夠讚
SAID
商務旅客, 家庭旅遊, 親子旅遊
2024年4月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Increíble complejo turístico. Nos hospedamos en la parte del Family y sin duda una atención personalizada de maravilla. El concierge que te facilita la vida con lo que necesitas para hacer de la estancia lo más placentera posible. Reservaciones, actividades para nuestro hijo, regalos y demás necesidades básicas. Las albercas para los niños son geniales, la playa, una maravilla. Y los alimentos en todos los restaurantes, una delicia. Sin lugar a dudas uno de los mejores complejos para vacacionar en el caribe mexicano. 💯