Find hotels in Ashler Hills Ranch, Phoenix

"Overall, we had a great time. A few opportunities for improvement though: 1. We weren’t aware that if it was low occupancy, they have people order on the breakfast menu instead of having the buffet open. The only time this happened to us was on our very last morning, where we had a plane to catch. The buffet being closed was not something we accounted for so I was a little upset with this. 2. We had a leak in our ceiling above the bathroom sink. Maintenance came to fix it once, but the problem persisted. Thankfully that was only an issue for the last two full days we were there. 3. The cafe near the main pool turned me away for a beverage after 11am on a Monday morning. It was our last full day and I wasn’t able to get a drink by the pool, which was a major bummer if I’m being honest. The people at the cafe said I could walk down to the restaurant, but I was looking for the poolside drink delivery. I had mentioned it a few times to my wife leading up to going down to the pool that morning, so that too was also a bummer. Overall, we had a great time, as I mentioned. Other than those few things, we very much enjoyed our time. Thank you! "

"The staff was very polite , kind and helpful . "

"Nice place to stay "

"Resort was clean and staff were great. I am really into working out and the fitness room had everything anyone could need"

"Good stay, hard to justify the price. The staff were genuinely excellent — warm, attentive, and knowledgeable. Our Fairmont Gold room overlooking the TPC Stadium Course 6th hole was a great touch. The Gold lounge, though, was perpetually overcrowded with one coffee maker to serve everyone. At $1,000+/night, our expectations were high — and a few things fell short. On arrival, the resort was hosting a 600-person conference. Guests whose rooms weren't ready were sent to the pool — right where we were. Service collapsed; our server walked by for hours saying "I'll be right there" without ever stopping. When my wife complained, security suggested we leave. Both sides could have done better, but the resort created the situation by overbooking itself. The patio door to our room wouldn't lock on arrival, and by day two it wouldn't close at all. Two hours and multiple calls later, someone finally came — got it to close, but never to lock. We were told parts needed to be ordered. That's a real problem for a door with direct outside access to your room. The location and most of the staff were genuinely great, and a cheaper stay would've softened our reaction. But at this price, these weren't minor inconveniences — they were failures. We won't be back."

"We had a Balcony room with a Spectacular View "

"Great stay"

"I enjoyed "

"Room was spacious and clean with everything we needed. Breakfast had a variety of choices."