南威爾斯 5 星級飯店

「The room was very clean and spacious , the food was excellent and the staff were so polite and very professional」

「入住是問他拿取牙刷牙膏，他笑容滿面地答Certainly, 還好我晚上自己又去買，回到房間他答我out of stock. 房間的電話是不能用的，壞掉了，跟他說了也不位我更換。另外洗衣服送回給我時竟然問我啦信用卡號碼，我說我不舒服，費用掛在房間上我走的時候會結，他答如果我不立即給他，就要立即來收回我的衣服，這是什麼服務，2022年的酒店也會這樣子。房間有多不清潔的毛巾，給我新的但是不拿走舊的，任由一堆毛巾放在廁所的一角」

「Brilliant stay at the courtyard suite. 」

「Room was spotless and cosy with great scenery to surround you. Staff were excellent and friendly too.」

「The room was perfectly clean. Nice bathroom, towels, robes, shampoo and shower gel. Staff were very upbeat, courteous and helpful.」

「From the moment we arrived we were made to feel comfortable and welcome. The friendly and helpful staff were always fully engaged in providing a first class service to us with a smile. We have had the privilege of staying at many 5 star hotels over the years but the attention to the small details at the Grove of Narberth was exceptional and beyond what we have experienced before.」

「Great room nicely decorated. Very cosy place and lovely owners . 」

「Comfortable room- good facilities- fridge, kettle and coffee machine- fresh milk, tea bags and pods provided. Continental breakfast was good, cooked breakfast in sister hotel was also very good. Lounge room was great space for all of the group to congregate in the evening 」