Most disappointing feature was buffet at the Olive Tree restaurant. Very poorly presented and quality of “what was left” poor. Spoke with duty manager Tim Good who was very receptive to our concerns and agreed to refund cost. Staff were excellent but nobody seemed to be attending to and refreshing the buffet particularly main courses
Peter
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Mustafa
家庭旅遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a gem of a place! Thoroughly enjoyed the stay and the experience. Great staff who are welcoming! Definitely coming back again!
Mustafa
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Ree
2025 年 7 月 26 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Do not get a massage they are SELECTIVE about who they want to massage. And they room service is terrible took three hours for someone to bring us a sandwich so terrible isn’t worth it in the end
Ree
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Andrew
2025 年 7 月 25 日
Excellent
Andrew
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Sue
2025 年 7 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
Sue
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Leon
2025 年 7 月 15 日
喜歡:整潔度、員工素質和住宿環境和硬體
Leon
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Yasmin
家庭旅遊
2025 年 7 月 12 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Requested more sachet milk and biscuits room took 3 hours and 4 phone calls for them to eventually bring it . And also gave us fresh milk and left outside of the for people to contaminate it which is not what we asked for anyway. Terrible service . Also asked for a birthday complimentary treatment room on 10th July prior to stay and they did not provide.
Yasmin
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Gerwyn,Gloucester
情侶出遊
2025 年 7 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A lovely environment. Was greeted happily and efficiently upon arrival. The room was clean, spacious and well presented. The bed was comfortable and bathroom was faultless.
As it was very warm on our stay we tried to use the A/C. It worked for around 5 minutes before turning itself off. I can’t sleep properly when I’m too warm so woke up several times through the night to reset the A/C. The lowest temperature was set at 18 degrees yet it turned itself off at around 25 which is far too warm for me to be comfortable. I followed the instructions on the wall yet to no avail.
We ate in The Grill Dinner, the golf clubhouse on the complex. The staff were brilliant, especially Mihail. I did have some feedback regarding the meal and felt the staff dealt with it admirably. The tables were sticky too which is down to the product of cleaner they use. For an establishment which is on the hotel grounds and used by the hotels guests I expected a little more elegance.
There is a wonderful service that taxis the guests from the hotel to the clubhouse and back which I felt went above and beyond. Would I stay here again?
Absolutely 👍
Gerwyn
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Chris
商務旅客
2025 年 7 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Actually a lovely hotel. Far nicer inside than the view you see from the M4 - which is more Colditz-esque!
All staff were great - shout out to Nikki and Davina on check-in.
The one issue was that my aircon didn't work so ended up moving rooms just before midnight. Apparently it was a known issue - if so not sure why I was given that room?!
Anyway, sorted with polite professionalism. Would def stay here again, especially given it was cheaper than both the nearby Premier Inn and Travelodge!
Chris
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Ioana
情侶出遊
2025 年 7 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
Lovely staff, great food options, good bar for a beer in the evening, plenty of space to walk around even if you don't play golf.
Ioana
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Hollie
家庭旅遊, 親子旅遊
2025 年 7 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great family stay ! Excellent food options and spa facilities great
Hollie
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Evan
2025 年 7 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great
Evan
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Elizabeth,DENVER
2025 年 7 月 6 日
Elizabeth
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Usmaa
家庭旅遊
2025 年 7 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I feel the Celtic needs a bit of freshening up. I noticed wallpaper peeling along one corridor. But this is a little thing. Nothing major at all. Love staying here. I felt a bit uncomfortable wearing leggings and a shirt in the swim pool ( but I'm self conscious and could be the other ppl at the time) but I still enjoyed and made use of the sauna, steam room and jacuzzi. So I was happy 😁
Usmaa
於 2025 年 7 月住了 1 晚
6/10 一般般
Debbie
2025 年 7 月 6 日
喜歡:整潔度、員工素質和設施服務
The room was spotless, and overall a lovely hotel.
On check in we asked for breakfast the following morning and was told payment would be taken from the card we had provided. However, when we got to the restaurant we were told they had no record of us booking and would need to pay the on the day price of £21.50 each. Got that down to the arranged price of £16.50. On check out reception wanted to charge me again for breakfast. I did get it sorted satisfactorily but there should have been better communication.