Dunnington 4 Stars Hotels

"Central location really lovely breakfast friendly staff etc. Air con / heating unit wasn’t working but there was an oil heater provided that did the job so no drama. Lovely stay would recommend "

"was great night sleep, very helpful staff and couldn't ask for anything else loved it"

"The room we had was dated but clean apart from some mould around the windows. There was a bit of a funny smell but it wasn’t overbearing. The pool was good and open late which was ideal. The steam room wasn’t working when we stayed but the sauna was nice and clean! The hotel was otherwise modern and and there was a nice bar/resturant. We didn’t eat in the hotel so can’t comment. The hotel location was perfect if you want to go into York (the shambles etc) it was a five min drive and the parking was easy to find albeit pricey! There was bus stops near the hotel if you’re good with public transport or you could easily get an uber if needed! Overall good stay. "

"Overall a bit disappointing. Upon arrival the car park entry and exit system was not working which caused issues. There were queues to check in. The room we had was always cold, with a broken unusable safe and a bed which had a large spring coming through the mattress. There was quite a bit of noise from weekend revellers outside which was loud even though we were on the fourth floor. The breakfast was okay but the cooked breakfast had no mushrooms. There were issues again upon departure with the car park exit barrier. I have stayed at Radisson hotels before and so my experience at the hotel in York was not how I had expected it to be. If staying in York again I would look for an alternative hotel."

"We upgraded at reception to a suite and had a nice sized room. Clean but maybe a little dated now. The bed was very comfy though and very quiet. Everything we needed in the room as well. The staff were brilliant and looked after bags etc before and after check in. A really nice stay for our Stendo weekend. Thank you. "

"Absolutely amazing stay!! Cant wait to book again!"

"Great hotel in York old town. "

"Lovely clean room and super comfortable bed. "

"Standard of Housekeeping cleanliness in bathrooms well below par. Handling of complaints abysmal. Your duty manager appears to believe that because the rooms are ‘old’ customers should accept mould, scaling & improperly cleaned toilet. They did change rooms, 2nd room frankly not much improved with similar issues plus someone else’s hair on the shower wall. I asked the receptionist for compensation, refund of 1st night should have been offered as they couldn’t move my room - or clean it to an acceptable standard, and a 2nd free night as compensation for that & for the room key not working. She told me that they can’t do refunds as I booked online. She did offer me a free breakfast, which I didn’t want & which was not anppropriate compensation for the state of the bathroom. I asked her to refer my complaint to Hotel Manager. They did not acknowledge or do anything about it. Whether she couldn’t be bothered to flag my complaint or the Manager couldn’t be bothered to address it I don’t know. Neither is acceptable. Appalling service. Asked for compensation"