The absence of air conditioning. Coming from North America and arriving at York on a very
humid day first thing I was looking for was to turn on the air conditioner. I realized now that’s one luxury not common in UK.
Sarah Alma
於 2025 年 7 月住了 2 晚
8/10 不錯哦
JOSE HERNAN
家庭旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bien ubicada con buen servicio, vale la pena. Solo un poco caliente el cuarto
JOSE HERNAN
於 2025 年 7 月住了 1 晚
4/10 不太好
Gillian
家庭旅遊
2025 年 7 月 19 日
不喜歡:整潔度、員工素質和住宿環境和硬體
This was an awful hotel. Our room was boiling hot. It was dusty, desperately in need of refurbishment, with a blocked bath. So disappointed. It was expensive and I feel totally fleeced. I complained at the time and asked to be moved. They were fully booked. I’ve stayed at many Hilton hotels, but none like this - ever. Don’t waste your money. Go somewhere else.
Gillian
於 2025 年 7 月住了 1 晚
6/10 一般般
Moronke
家庭旅遊
2025 年 7 月 19 日
喜歡:整潔度
The check in was charmless and abrupt. That said, Felix who cooks the omelettes in the breakfast room was lovely, as was the gentle man from Nepal who also works in the breakfast room,
Moronke
於 2025 年 7 月住了 1 晚
4/10 不太好
manuel
家庭旅遊
2025 年 7 月 14 日
不喜歡:設施服務和住宿環境和硬體
No air conditioning in the rooms, was a sauna, impossible to stay. Old rooms, bad room. Not worth the price
manuel
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Howard
2025 年 7 月 8 日
It was good
Howard
於 2025 年 7 月住了 1 晚
10/10 有夠讚
JORGE,ZAPOPAN
2025 年 7 月 4 日
喜歡:整潔度和住宿環境和硬體
JORGE
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Howard
2025 年 7 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lot of the attractions are situated around the Hilton which for me,makes it a very good choice.
Howard
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Sarah
2025 年 6 月 27 日
Sarah
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Bethany
2025 年 6 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great location
Bethany
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Jessica,Gibsonia
親子旅遊
2025 年 6 月 24 日
喜歡:整潔度、設施服務和住宿環境和硬體
The location was super convenient and centralized, so we were able to do everything by walking. The staff was flexible and helpful - we got in in a time crunch (we were rushing to make a walking ghost tour), and they let us park our car and run out to the tour without any fuss. It was greatly appreciated and made our evening!
Jessica
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Steven
2025 年 6 月 22 日
喜歡:整潔度、設施服務和住宿環境和硬體
Steven
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Louise
2025 年 6 月 21 日
Louise
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Leslie
親子旅遊
2025 年 6 月 16 日
喜歡:整潔度、員工素質和住宿環境和硬體
Location and parking are great
Leslie
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Graham
家庭旅遊
2025 年 6 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
The hotel in general was very nice. The rooms were comfortable and the staff were more than happy to help.
It was quite hot when we stayed and I thought the room would have had a refrigerator as I had a few items to keep fresh and cool. I spoke to reception about possibly putting some items I needed in a fridge for the morning. The lady just smiled, picked up the phone spoke to a colleague and delivered a mini fridge to the room in 5 mins. Fantastic!
The breakfast was also great!!
Excellent service and choice.
Graham
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Casey
2025 年 6 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
Perfect location for the price point. Very short walk to all of downtown areas and a quiet street at night. Would definitely stay again!
Casey
於 2025 年 6 月住了 1 晚
10/10 有夠讚
George
2025 年 6 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location and breakfast is great
George
於 2025 年 5 月住了 1 晚
10/10 有夠讚
kevin
情侶出遊
2025 年 6 月 10 日
喜歡:整潔度和住宿環境和硬體
Couldnt of asked for a better hotel. The staff were very polite, the hotel was immaculate and the room was spacious and very clean.
kevin
於 2025 年 6 月住了 5 晚
6/10 一般般
Christopher,Burlington
情侶出遊
2025 年 6 月 5 日
喜歡:整潔度
Great location for tourists. Bit dated interior and rooms. We had a king suite. Small, no air con, no fridge, cramped and basic bathroom with limited counter space. Noisy corridor. Breakfast was basic and similar to a budget hotel. This is not good value. For £50 more we could have stayed at the Grand. Staff were really good and the massive tv was fun. If you drive here take advantage of the valet parking. It’s about the same price as parking at the Castle Car park and way more convenient. 6/10 for me.
Christopher
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Emma
家庭旅遊
2025 年 6 月 1 日
喜歡:整潔度和住宿環境和硬體
Staff were friendly. Room a little noisy and we could hear the guests next door
Emma
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Martin
2025 年 5 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything about the hotel is first class. Situated right near the town centre, it's the perfect location to stay.
Friendly and helpful staff. Clean and comfortable.
We will stay here again!
Martin
於 2025 年 5 月住了 3 晚
8/10 不錯哦
anthony,ormskirk
情侶出遊
2025 年 5 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
Good hotel but at £173 per night was a bit mean to only have complimentary room water on first night. My stay 3 nights so no water on two nights.
anthony
於 2025 年 5 月住了 3 晚
8/10 不錯哦
Michelle
情侶出遊
2025 年 5 月 28 日
喜歡:整潔度、設施服務和住宿環境和硬體
Perfect location to the usual tourist areas. Staff exceptionally helpful. Room very comfortable