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"The room was very average poor storage especially in the bathroom. The bath was very slippery and the handle was of little use getting in or out of the bath. The soap and shampoo were unreachable when having a bath as they were too high. Breakfast very poor on the first day, no fruit or yoghurt left, undercooked poached eggs."

"Lovely stay,sadly hot tub out of order,very helpful staff"

"Good location to the train station and very friendly staff. "

"Shops and restaurants near by. Walking distance to The Shambles and the wall"

"Brilliant location! Fabulous views, amazing food, recommend having dinner, bed and breakfast. Staff are really helpful, friendly and professional "

"Enjoyed staying at this Hilton hotel, room was very clean good quality bathroom suite, it seemed all newly decorated. Bed was very comfortable a good night sleep we had. Breakfast area very clean, and the hot food was superb with lots of other choices to help yourself too. All staff very friendly and helpful. Would definitely stay again. "

"We had the most gorgeous stay… staff were really helpful. Our suite was gorgeous. Easy and convenient for York city centre and walking everywhere. Will 100% be back! Thank you "

"Staff on reception not helpful and very rude. Children in the pool past the stated time and when reported to the receptionist ‘it’s not my problem’ so this was not great "

"The bed headboard in the room was badly worn out would not expect this from a five star hotel and huge amount of dust on it "