Reef Bay Quarter 3 Stars Hotels

"The shower drain didn’t work at all, it flooded our entire room and ruined our belongings that were on the floor. The staff couldn’t move us to a new room and didn’t make an effort to provide any compensation or additional services to offset this poor experience. "

"The staffs were very welcoming, breakfast was wonderful I would definitely stay at this same hotel when i visit again."

"Very nice staff and overall great place to stay while on St Thomas."

"This property is rented as a waterfront view. Half the time you’re there you will be looking directly at the side of a cruise ship that completely blocks any view of any water. I don’t know how this was overlooked when describing the property, but I think that everybody should know this before booking a waterfront room here."

"First of all this is not a 24/7 hands on place at all. The front desk only works from 8am to 10 pm. So if you have anything that you need you won't get it. If the pipe burst, need towels, light bulb you won't be able to get anything ontil that time. So emergency around that time isn't available. Outside my room iheard a loud bang. It was glass that was broken by whom I don't know I was too scared to go and find out. That happened the 2nd night. They need to make that gate higher anyone can jump over that gate or find a way over. It'slike soon you go up those stairs the room is right there. At times the gatewould be open. This place can be a whole lot better. I am shocked at Expedia for recommending this place at all. The staff was helpful in the day when they are around. I have never come across a place like that before. First and Last Time!!!!"

"Amazing experience!"