加爾維斯敦 3 星級飯店

「I was very disappointed in my stay. When I checked in I found that the fridge wasn’t working, there were no robes provided, if you wanted hot water in the shower or sink you would have to run the water for at least 5 min and the lighting was horrible. There was no makeup mirror and the brightest part of the room was the toilet, so if I wanted to read I would have to sit on the toilet. And to top it off when you got off the elevator the mildew smell in the halls was overwhelming. What was once a...

「The beach view was un obstructed however, it left out the roof of the building below, which was not very nice to look at」

「The room smelled of mildew. Our clothes took on the mildew smell also. The bathroom fixtures were corroded and scratched. The vanity light had been replaced with a smaller light which showed the painted outline of the old larger light. There were scratches on the walls with plaster/drywall showing. The nightstand lights had corroded metal and one sparked when my wife plugged in her USB adapter. There were several large bugs crawling around and dust/dirt on top of the blow dryer plug. The...

「good」

「服务态度不好👎。」

「I've stayed several times at Springhill in Galveston. They have a great breakfast. The front desk attendant always speaks to you.」

「Right on the beach and away from the more tourist area of Galveston. Very nice pool area and hot tub. Quiet and ample parking. Staff reached out to check in on us throughout our stay and made us feel like valued customers.」

「During my check-in yesterday, I noticed that the bedding (bed sheets, duvet cover, and pillowcases) did not appear to have been freshly changed. After contacting the bedding, my skin became itchy, which raised concerns about cleanliness. I reported this to the front desk, but initially, the concern was dismissed based on photos, and I was told that no replacement could be arranged because only one staff member was on duty. After I reiterated my discomfort and hygiene concerns, I was eventually...

「Staff was very friendly and helpful」

「The property was nice and close enough to the race venue for the 5k. Right across the road is the water but it is not very beachy in that location….a short 1/4 mile walk gets you to the beach so take a cart to carry beach items. Dog friendly but the area roped off for taking the dogs for a potty break had a lot of burrs so my dog did not want to walk on them….he ended up doing his business in the rocky area instead. One staff member could not direct us to the dog area….one of the elevators...