「Good to know and stay here when I visit Nikko. I love the hotel cuz it feels like staying at home. Staffs and guests are friendly and easy to communicate with.」
「I think very few gaijin go this far out. Some of the communication was difficult but the staff tried really hard and we enjoyed the stay
Hard to navigate getting to and from major stations and it snowed one day at end of March
Overall I’m glad we did it for the experience to be immersed in Japanese culture.
」
「The owner is super friendly, and very thoughtful too! Prepared everything for us, and treated us like her family... which makes us don’t wanna say goodbye to her」
"The non-Japanese staff did not turn on the heater nor she did not leave any remote control to us. It was cold by mid night and we did not sleep in comfort. Do not have hot spring spa."