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"Overall, it’s perfect to me ! "

"Everything was excellent, from caring staff, property condition and food. Please note that there is no lift, but they take your bags up and down (2-4 floors). Free coffee/tea in their cafe/bar. Onsen was also very good. Room was spacious and we were allowed an early check-in. Highly recommended if you are visiting Chuzengi. Take care driving up the winding road during winter."

"温泉とても気持ちよかったです！ 食事は地元の名産品などこだわりを感じられました。スタッフの皆さんも優しくて、居心地の良い1泊2日でした。 "

"Nice room and helpful staff."

"Staff and food quality both are good"

"The staff were friendly and very helpful throughout our stay and made every effort to accommodate our needs. We really enjoyed the food, it was excellent as were all the catering staff. "

"The area around the property was really beautiful. Several things to do, we went to the monkey show which was interesting and to Edo Wonderland, which was very cool. However, this hotel is very old and needs to be updated. The outdoor bath was nice."

"It was a great experience, would definitely stay there again. The staff were polite and very patient in trying to understand my English. "