Kim Ma Waterpark Vacations

Nice room, central location.

staff were enthusiastic and very helpful. basically a 2.5 star hotel

The rooms were clean and fully stocked with whatever you may need. But it is the staff that really stands out. They were truly amazing. They were friendly, helpful, and just constantly tried to make you feel welcomed. Breakfast was fabulous. Lots of dishes to choose from. I would definitely recommend this hotel.

Good. Maili was great including the staff

I had a wonderful stay at Heritage Hamlong Hotel and couldn’t be happier with the experience. Every single staff member was incredibly accommodating and attentive, making the stay feel comfortable and stress-free from start to finish. The bellboys were always prompt and helpful, the reception team was warm, professional, and efficient, and housekeeping did an excellent job keeping the room spotless. A thoughtful touch that really stood out was how they kindly provided an air purifier in the room upon request. Breakfast was delicious with a great variety, and the bar at the Sora Restaurant deserves a special mention for its great ambiance and excellent service—perfect for relaxing in the evening. The spa services were also excellent and very relaxing, adding an extra layer of comfort to the stay. Laundry service was fast, convenient, and handled with care, which was especially appreciated. Overall, the hospitality here is outstanding. You can really feel that the entire team cares about guest comfort. I would absolutely recommend Heritage Hamlong Hotel and Spa and would love to stay here again.

Good. Maili was great including the staff

I had a wonderful stay at Heritage Hamlong Hotel and couldn’t be happier with the experience. Every single staff member was incredibly accommodating and attentive, making the stay feel comfortable and stress-free from start to finish. The bellboys were always prompt and helpful, the reception team was warm, professional, and efficient, and housekeeping did an excellent job keeping the room spotless. A thoughtful touch that really stood out was how they kindly provided an air purifier in the room upon request. Breakfast was delicious with a great variety, and the bar at the Sora Restaurant deserves a special mention for its great ambiance and excellent service—perfect for relaxing in the evening. The spa services were also excellent and very relaxing, adding an extra layer of comfort to the stay. Laundry service was fast, convenient, and handled with care, which was especially appreciated. Overall, the hospitality here is outstanding. You can really feel that the entire team cares about guest comfort. I would absolutely recommend Heritage Hamlong Hotel and Spa and would love to stay here again.

It’s truly a great hotel to stay at. Clean and friendly customer service.

The hotel room had no windows, and I had to pay extra for it because my wife has claustrophobia. I paid an extra AU28.50 each day to move to a room with windows.

staff were enthusiastic and very helpful. basically a 2.5 star hotel

Nice room, central location.