OCT East Water Park Ski Vacations

Good located, excellent breakfast,room is clean and staff is helpful.

My 2nd visit and stay there after 1st good experience. Didn't know my room was upgraded during my 1st stay. Thus my 2nd stay I need to upgrade n pay the difference from package deal which flight and hotel package deal. Only disappointment was there's no more free movies to watch from the room TV. Internet much slower as compared to 1st stay. As was the washing machine and dryer,suggest they do some housekeeping maintenance to it. At times the washing machine was quite dirty after several usage. Overall it a good stay throughout

It’s a nice hotel in terms of decoration and the staff at the reception/concierge were helpful. Quick and easy check out. Some do speak English but only one was more fluent. I like their movie selection (requires additional payment to third party but at least they provided it in their TV). I was not happy about their house keeping - missed a few top ups and they don’t wash cups (perhaps hotels never do). They only provide showers for twin rooms and there are build up of limescale if you look closely. Doesn’t affect showering though. Could improve in many areas, it’s average for me.

They really shouldn’t be called a 5-star hotel. The staffs are nice and friendly but the service is not yet up to the international standard. I would have considered staying there again for work if they could improve their in-room service. Apparently all their restaurants shut down early and their in-room service is outside food delivery service, everything comes in plastic bags. Trust me you don’t see this in any 5-star hotel.

Thanks. I like the hotel.

Good located, excellent breakfast,room is clean and staff is helpful.

They really shouldn’t be called a 5-star hotel. The staffs are nice and friendly but the service is not yet up to the international standard. I would have considered staying there again for work if they could improve their in-room service. Apparently all their restaurants shut down early and their in-room service is outside food delivery service, everything comes in plastic bags. Trust me you don’t see this in any 5-star hotel.

Thanks. I like the hotel.