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Great location near metro, basic but clean spacious rooms. Helpful staff with a fair degree of English spoken, adequate breakfast buffet.
Everything is perfect. Everything is new, the room facility is modern and new. the service is very friendly and kindly to everyone. the bar on the 48th floor has a very nice night view. only one thing is that the breakfast is not enough to choose but it's home made and fresh.
it's a great hotel, great location, at check-in, Laurie was excellent and front desk Desmond Assistant manager was very helpful when we left. Guest service was great when we asked for a firmer pillow and more water, respond was immediate! Highly recommended!
no coffee maker in room, shower drain clogged, front desk having hard time understand English. Breakfast restraunt is over-crouded and understaffed as hotel sells lots of buffet tickets to non-hotel guests. I was shocked this is a hyatt property open just couple months.
The last two times I stayed at Langham Shenzhen the rooms smelled a little musty. The dinners on the 22nd floor were not hot. That was dissapointing. One last thing, the bedside treats were little cookies that literally tasted like vomit. They were horrible! Definitely not suitable for the esteem ...
I had an early flight from Ba’on Intl. Airport and the Hyatt Regency is the best choice for this situation. I’ve stayed at the neighboring Hyatt House and will choose the Regency in the future should I need quick, easy access to or from the Airport in the future.
Felt the place quite secure and peaceful. All good.