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"Easy to walk around and trams and taxis to travel"

"We didn’t use any of the other amenities. We just went to a concert and slept. "

"Room was clean, view of the flamingos was amazing, location perfect."

"Clean room, elevator where never an issu waiting a long time . We enjoyed our stay"

"Nice"

"Rooms were clean and nice"

"Staff was very rude. I couldnt get an answer. I was directed multiple places that kept sending me back and forth. The ladies near the kiosk were there but did not want to help, busy chatting. Kiosk said there was a problem with my reservation and to go to the front counter ,then the lady that stands in front of the ropes directed us back to the kiosk where it told us to go to the front counter again and we explained that to her to which she said to go back anyways and no one was there to help . The kiosk ladies were on the far corner chatting instead of helping.then one of the ladies flagged them down and said to help us and gave us really bad attitude for interrupting her conversation. Long story short we were treated horribly for our first experience/time and we will not stay here again. "

"Beware - There is a $50 resort fee per night. I wish hotels.com was more transparent in pricing. "

"Hotel is nice,but the rooms had no hand towels or wash rags and not all the restaurants are open everyday so very few choices to eat and its to far away from everything to walk to another restaurant and also there are tons of people constantly trying to solicit you to do a timeshare tour and last my phone in the room rang everyday at 7am one time just enough to wake me up very annoying "