Find Resorts & Hotels with Spas in West Kissimmee, FL

"La atención y sobre todo limpieza y seguridad "

"I believe our room wasn’t cleaned. It has a nasty odor and no clean towels to begin with. That was ok went and bought stuff to help with that. The walls very very thin and my child had a live roach in there bed. They did move us it was se what better. The first one need major renovation compared to the second one. "

"5 stars"

"This is our second time here. The property is clean. The swimming pool is nice, and there are many amenities. The room is also fully equipped. However, the bed in the living room that we got this time is very noisy and already sagging, it seems broken and needs to be replaced. It’s good for families and very relaxing, which is why we keep coming back."

"Room was clean. Loved the pools and the golf course. "

"Best resort. Clean rooms, quiet, family friendly. Spacious for large families. "

"Good place to stay for Disney Universal is about 30mins from the property Overall very clean and highly recommended Has laundry and a pool "

"Always very happy to return "

"Staff was inattentive to our requests. Our refrigerator was not functioning. The ice maker was not working. We called the main office to ask for ice and for someone to repair it. We were told someone would be there that day to fix it but in the mean time they would bring us ice. No one ever showed up that day. We called again the next day and were told they would make sure someone came that day. Again no one showed up. We went our whole stay (4 days) with a broken ice maker and no ice. One day we went to the Starbucks in the clubhouse to ask for cups of ice and got an attitude from the worker when we asked for a couple of cups of ice. Not happy with my stay and will not be returning. Customer service is lacking at this place. "