Find Hotels with smoking rooms in Verde Valley Wine Trail, AZ

"Beautiful resort, convenient to restaurants and shopping "

"I live in the valley of Arizona, this is not a new area to me, I often stay in this area going up to Sedona. I have not stayed at this hotel though. This is not business nor leisure. I am taking a long distance drive out of Arizona to stay with family due to medical reasons. All I gotta say is the girl, young woman, working the front desk upon check-in was great. It’s not busy here right now, so no, it did not take her away from her other duties, but she helped me bring a bag in, she did not have to that. She was genuine, authentic. In any form of customer service setting, an experience could be bad (this hotel is nice) but the employee could make all the difference and vice versa. I have worked many, many years, dealing directly with people in one aspect or another. As for me, I truly appreciate authenticity. Most people these days have no business working any type of job dealing with people in general. It’s either extremely scripted or they just don’t know how to even communicate with people properly, problem, solve, etc. this may seem like something very insignificant, but authenticity is rare these days. Yes she was nice, yes I find that she went the extra mile by offering to carry my bag, yes, she did her job properly, but for me, the fact she was being real and not just some scripted robot, that did it for me. You don’t come across that much these days. I also pay attention to things other people may not."

"Suite was very nice, clean, the kitchenette was well stocked, the bathroom had full size body wash, shampoo, conditioner, body lotion. It was also well stocked in towels, blankets, the bedding was comfortable, including the pullout sofa. The dining and recreational facilities were very well kept and for our safety we were kept up to date via text message on when we could go in and out of the swimming facilities due to lighting. We ran out of body wash and received a new bottle within a couple hours. Staff was very friendly there were so many amenities we did not use even though we looked at everything, next time we will be better prepared to make use of everything. You can even grill there in their very nice and well kept grills outside the rooms, all the equipment you need is in the kitchenette."