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The property is beautiful, the people are nice and best of all… I got a great night’s sleep. The breakfast was fabulous - get the eggs benedict. My only complaint, which is minor, please serve tea with the correct temp of hot water. I know tea drinkers are the minority but hot water will go a long way with us.

Perfect size room for my needs. Plenty of space for my clothing. Room came with an iron and ironing board which came in handy as my dress shirt needed help after travel.

Room and public areas were clean and tidy. Breakfast buffet was frequently attended to by staff. Never ran out of any items. 24 hour access to coffee and tea was great.

Very clean hotel ..

I have stayed here a few times during the last couple of years. It’s always clean and the staff are very friendly and helpful.

My husband and I stopped overnight on our trip home from Tennessee. We just wanted to rest and be fresh for the next day's last leg of our trip, but it was so nice, we lounged around the next day until time for checkout! Cracker Barrel restaurant is literally next door - you don't even need to move your car, just walk across the parking lot. Beautiful, comfortable, convenient and great staff made this the PERFECT place to stop.

Eclectic contemporary pseudo boutique

I always love staying here but this night I got the hotel room for my parents and my grandmother, who is 99, and suffering from dementia. My grandmother had an episode and wouldn't take her medicine and claiming that my mother kidnapped her. The staff dropped what they were doing and talked to my grandmother. One lady was busy cleaning rooms and when my grandmother started talking to her she stopped what she was doing. She even walked with her to the breakfast room and calmly just talked. My...

Our stay was most enjoyable. Accomodations were great. Coffee 24/7! Our hosts were friendly. The downtown location allowed us access to a grocery store, eateries, souvenirs, etc. We will return.

A Great Easy Location to get to & from to all of the eating establishments & attractions in the area. Upon check in, I was greeted warmly by a wonderful staffer, she made me feel welcome & offered any assistance during my Stay; later she gave me Fabulous Directions to the Conference I was attending + gave me a tasty menu recommendation when she gave me additional driving directions to meet friends for Dinner; she also directed me to the Airport the evening before I checked out. I had another...

Good breakfast

Everything was what we expected.

Can’t wait to go back!

Very nice room and super friendly staff. Liked that they lock the front doors at 11pm for safety too unlike the Super 8 down the road.

Hotel is very nice and staff could not be more attentive.Can't beat the location for ease off transportation in all directions to VA,to I-81,to Bristol or Johnson City.Stay at various places in the area but because of VALUE,will be a regular repeat customer.

We always choose this hotel and have always enjoyed it.