Find Family Hotels in The Carolinas

"Loved the heated pools for this time of year & easy access to the beach! Staff was super helpful and friendly! Also let us check in early! "

"Overall my visit here was not bad, but it needs a lot of updating! "

"Overall decent. Got the wrong room when checked in. I think they were going to fix it the next afternoon but we didn’t want the hassle with relocating by that point. Also, room didn’t have coffee maker. I asked for one and was told someone would deliver it but never got it. Breakfast buffet not worth the money for us. The location of the property is very good. On-site bike rental good too as long as they have bikes available. One day we had to rent at another location. However, the staff at the recreation desk very helpful. We didn’t valet but that team was friendly and helpful too. Review your bill before checking out. Thankfully, we did and got everything fixed before final charges. No show stoppers but would only go back for the location. "

"Everything was great planning a return trip in July "

"Had to wait forever for towels and wash clothes. Took an hour to check in"

"I had a very disappointing experience at the Hilton Hotel in Hilton Head. From the moment we arrived, the condition of the rooms was unacceptable. The first room we were checked into had a wet carpet and a strong mildew mold odor that was impossible to ignore. It felt unsanitary and uncomfortable immediately. Even the hotel staff seemed visibly concerned and disappointed by the state of the room, which only reinforced how unacceptable the situation was. The bathroom floor was dirty, there was hair present, and the entire space felt neglected and poorly maintained. We were moved to a second room, but unfortunately, it wasn’t much better. It was dusty, dingy, and still had an unpleasant smell. At that point, it was clear that the overall condition of the hotel was not up to standard. For a Hilton property, this was extremely disappointing. Cleanliness and basic upkeep should be a given, and this experience fell far short. I would not recommend staying here based on the current conditions."

"Great breakfast, friendly staff and valet"

"Room over looked the pool. Check in was at 4 didn't get a room until 4:30. Floors in room needed to be swept. Beds was very old mattress slides from headboard. No dishrag to do dishes. Room needs to be upgraded. Cats roaming the property daily. I won't be staying again. Wasn't the worst stay but definitely wasn't my best."

"It was not a bad room at all. The ocean view was great and we all enjoyed the proximity to the pool areas. We were on the 2nd floor so easy to just walk up and down for the few days without waiting for the elevators. Kids had such a fun time at the water areas. Good place over all and since this is in north Myrtle beach - it was quieter which we liked a lot, I wish the on the beach cabanas could have been open longer - they close at 5 pm every day. But loved the calmer beach and how we could just relax. The rooms and bathrooms are dated but completely adequate. I loved having a full size fridge in the room so we could store and heat it up in the microwave. There was a stove and oven too but we didn’t use it. All in all we enjoyed our stay. "