2/10 很糟糕
Alex
親子旅遊
2026 年 4 月 8 日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is how we spent our first 15hrs at The Sea Ranch where they can care less about their customers! When we checked into our room the tv didn’t cut on. They send someone and he cuts the power on. We proceed to go to dinner and when we came back to the room the tv was completely froze and nothing worked. The person they sent to look at it said it was an internal issue and that they would have to move us to a different room all the way across to the other side and on the 4th floor at 11pm! So we pack up with 2 kids who were in pajamas and in bed already about to go to sleep. We pack everything we just unpacked a couple hours prior. I then received a text at 9am that we need to be out of the room by 11am and we had to move all the way back to our original room. The Manager on duty was not willing to work with me at all and was very rude stating we had to be out by 11am! Well we went to bed after 1am because we went into the room and unpacked for the 2nd time at 11pm the night before so they could not even sleep in on Day 1 of our vacation. So then we proceeded to pack up AGAIN and I asked for a refund at that point because I refuse to give The Sea Ranch Resort my hard earned money! So here we were within 15hrs of arriving in Nags Head “to start our family vacation” we had to scramble and find another place to stay for the rest of the week. This was the worst experience we have EVER HAD ON ANY VACATION! THE ONLY RECOMMENDATION I HAVE IS NOT TO STAY HERE!
Alex
於 2026 年 3 月住了 6 晚
