Find Hotel with a Concierge in Staten Island, NY

"Victoria was very patient and helpful when we were checking in and we were VERY appreciative. We had a small maintenance issue in the room. When checking in we'd been told to call 70 on the house phone in the room if we needed assistance with anything. We called 70 and reported the maintenance issue one day before we were leaving. It was fixed by the time we returned to the room."

"Good location"

"Our room was extremely small with practically no storage space. The paint was peeling on the walls and ceiling. There were holes in the walls where a coat rack once was. The toilet was cracked and would not flush properly. The HVAC system was extremely loud and the A/C would not cool the room. The temperature went from 70 to 82 degrees. The television had no connectivity. When advised, the staff did move us to a larger room. It was bigger and slightly nicer. But, still no storage, loud HVAC and the TV was missing the electrical cord. The only saving grace was the location near Times Square and theaters. We would not go back to the Paramount."

"Amazing location, clean room despite older furniture and amenities. Advertised on Expedia with breakfast included, no breakfast available nor offered. "

"Good hotel. Very good neighborhood. Nice staff."

"Great place to stay in NYC especially if you are going to Broadway."

"Nice"

"The photos of these rooms are misleading. The walls had marks and a hole. The bathroom was stained the bathtub had water underneath the tub that made it feel unsafe to stand in. Overall it just felt like false advertising for a room that was not cheap to book. The location is very good but their are other hotels in the same area so we will not book this location again. "

"Concierge couldn’t understand us very well. Also it said broadway tix were half price on the weekend but that wasn’t true. We got wayyyy cheaper on ticket master. Refillable water station on floor 18 was terrible!! Undrinkable! Sink water was better. Good location and friendly staff. Red wine was good."