Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Excellent hotel, my only complaint would be the Peninsula food service.
We ate at the Shanghai Terrace our first night on site and honestly the food was only 2 stars. Specifically the appetizers were minuscule, and 90% pastry dough. Whatever filling was supposed to be inside all the dough largely wasn’t. The whole Peking duck was arranged haphazardly on the plate, the skin was not really crispy, and the taste experience was completely lackluster.
As to the main dining room the service...
Excellent hotel, my only complaint would be the Peninsula food service.
We ate at the Shanghai Terrace our first night on site and honestly the food was only 2 stars. Specifically the appetizers were minuscule, and 90% pastry dough. Whatever filling was supposed to be inside all the dough largely wasn’t. The whole Peking duck was arranged haphazardly on the plate, the skin was not really crispy, and the taste experience was completely lackluster.
As to the main dining room the service...
Michael
Reviewed September 27, 2025Reviewed September 27, 2025
This was the nicest stay I have had in years. Felt like a weekend with your best friend and they are an excellent host. Every amenity and design of the place is well intentioned and thought out. I will definitely be back!
This was the nicest stay I have had in years. Felt like a weekend with your best friend and they are an excellent host. Every amenity and design of the place is well intentioned and thought out. I will definitely be back!
Vanessa
Reviewed October 30, 2024Reviewed October 30, 2024
Even though it was our first time there, we were greeted and treated like old friends. It is obvious that the staff strives to make your stay the most comfortable experience possible. It is the little details that caught my eye, for instance, there is a copy of the Jimmy Stewart movie Harvey in each room (the name is The Harvey House). A honors bar on the landing. A complete array of personal items such as bath salts and body soaps in your room. Bath robes that are actually comfortable.
If...
Even though it was our first time there, we were greeted and treated like old friends. It is obvious that the staff strives to make your stay the most comfortable experience possible. It is the little details that caught my eye, for instance, there is a copy of the Jimmy Stewart movie Harvey in each room (the name is The Harvey House). A honors bar on the landing. A complete array of personal items such as bath salts and body soaps in your room. Bath robes that are actually comfortable.
If...
Rochelle
Reviewed February 13, 2016Reviewed February 13, 2016
ABSOLUTELY BEAUTIFUL HOTEL. FIRST RATE AMENITIES. FIRST RATE STAFF. KAREN AT THE CONCIERGE DESK WAS ESPECIALLY HELPFUL. FREE AUTOMATIC UPGRADE TO A BEAUTIFUL SUITE WITH A LAKE VIEW. SUITE WAS AKIN TO A VERY EXPENSIVE APARTMENT. ONLY COMPLAINT AND IT IS VERY MINOR. SINGLE PLY TOILET PAPER WAS BENEATH THIS PLACE. OVERALL WE LOVED IT.
ABSOLUTELY BEAUTIFUL HOTEL. FIRST RATE AMENITIES. FIRST RATE STAFF. KAREN AT THE CONCIERGE DESK WAS ESPECIALLY HELPFUL. FREE AUTOMATIC UPGRADE TO A BEAUTIFUL SUITE WITH A LAKE VIEW. SUITE WAS AKIN TO A VERY EXPENSIVE APARTMENT. ONLY COMPLAINT AND IT IS VERY MINOR. SINGLE PLY TOILET PAPER WAS BENEATH THIS PLACE. OVERALL WE LOVED IT.
This is a great place to stay with kids! We have a 7 yrs, 5 yrs and 18 month old and the hotel was very welcoming. The indoor pool was nice for the kids and one of the reasons we stayed here (the pool was a bit chilly, so hopefully they can get it a bit warmer for winter stays). The lobby is fun and feels cozy with the fire. It's a fun place to hang out at night time and the room was clean and spacious enough for our family while not breaking the bank.
This is a great place to stay with kids! We have a 7 yrs, 5 yrs and 18 month old and the hotel was very welcoming. The indoor pool was nice for the kids and one of the reasons we stayed here (the pool was a bit chilly, so hopefully they can get it a bit warmer for winter stays). The lobby is fun and feels cozy with the fire. It's a fun place to hang out at night time and the room was clean and spacious enough for our family while not breaking the bank.
Hotel is well appointed with beautiful rooms and an elegant, luxurious bathroom. The staff was helpful and the hotel is in the middle of the best shopping abd restaurants in Chicago! Wull definitely be my "go to" hotel in Chitown!
Hotel is well appointed with beautiful rooms and an elegant, luxurious bathroom. The staff was helpful and the hotel is in the middle of the best shopping abd restaurants in Chicago! Wull definitely be my "go to" hotel in Chitown!
They are great and accommodating. Expedia had horrible customer service and told me my hotel was full at 830pm by email which they conveyed at 910pm when I attempted to check in ar the Canopy Hilton at 9:10pm. I will NEVER use Expedia again.
Ridiculous and horrible way to handle customers
They are great and accommodating. Expedia had horrible customer service and told me my hotel was full at 830pm by email which they conveyed at 910pm when I attempted to check in ar the Canopy Hilton at 9:10pm. I will NEVER use Expedia again.
Ridiculous and horrible way to handle customers
David
Reviewed February 8, 2024Reviewed February 8, 2024
Friendly staff, good location. We were there for a concert. Eveything about the hotel was great, only complaint i had is that you are automatically charged a “perks” fee for things we would never use, like an hour on the scooters, that doesnt benfit everyone. Aside from that, no complaints!
Friendly staff, good location. We were there for a concert. Eveything about the hotel was great, only complaint i had is that you are automatically charged a “perks” fee for things we would never use, like an hour on the scooters, that doesnt benfit everyone. Aside from that, no complaints!
Lanae
Reviewed September 2, 2025Reviewed September 2, 2025