"For it being my first time Chicago, the staff were so welcoming and gave me a lot of great pointers for food, entertainment and helpful with getting settled. The room itself was super clean and I would definitely book this hotel again!"
"This is the second time I’ve stayed at this property. It is conveniently located and the rooms facing the lake have a gorgeous view (request lake view). The room lighting was poor, and I missed having a table on each side of the bed."
"This hotel is in a very good location for exploring downtown Chicago. It's very clean and has a very nice but small lobby. My only complaints are 1) the check-in process requires guests to make their own keys from a kiosk which was the last thing I wanted to do after a long drive in heavy traffic; 2) the rooms are a bit worn and need a refresh; 3) the river view rooms face the Trump Tower which has his name written large enough to see from space."