「We had an issue with our room. Staff was quick to come assess the situation and move us to another room and give us an upgrade. They also added free breakfast and drinks for our trouble. Great customer service. 」
「Stayed one night. Very clean and room was well kept up. The front desk person was welcoming and efficient. Great value for the money and pet friendly. 」
「Overall a great stay. Everything is very new and modern. The staff were very nice and the location is perfect for walking around the city. My only issue was that parking felt like a scam. Almost $20 a day for an open access public parking garage that can get very full on the weekends. We struggled to find a spot sometimes. 」
「Lisa Chaney front office supervisor was an excellent host. She went out of her way to make sure we had a great stay in Chattanooga Tenn for our wedding anniversary. I recommend you stay at the Marriott Downtown. We enjoyed our stay. Thanks again Ms Lisa Chaney.」
「Customer service was good. I did not receive a welcome gift as I saw the people ahead of me check in.
The elevator was down and our room was on the 3rd floor. Not a big deal.
Room was clean. It would have been excellent if it had a bigger fridge and a microwave in the room. The ice machine was also not working at the time. 」
