Lookout 山高爾夫飯店，旅行前必看！

「The hotel is very close to scenic spots, making it convenient to visit places like Ruby Falls. As it is a pet-friendly hotel, the hygiene conditions may not be maintained. During our stay, the hotel experienced a power outage in the afternoon for a long time, which greatly affected our accommodation experience. When booking the room, the hotel indicated the availability of electric vehicle charging stations, but upon arrival, we found that there were none. The hotel breakfast was very good.The...

「Clean rooms, nice and quiet」

「I was overcharged on my 1 night stay at this hotel. They charged me for 3 nights of pets and snacks we did not have. I was assured at checkout this would be removed from my bill. I have called the hotel 5 times and the reservation line 3 times. I have email the general manager and she will not return a call or email. I have been assured by several employees that they checked the cameras on me around the hotel and found no pets and snacks. I am constantly told the manager needs to issue the...

「Not clean, no butter in the breakfast time!」

「The hotel is beautiful. The convenience to the convention center is exceptional. And the staff is very polite. The downfall is I’ve been to this hotel twice and I’m pretty sure both times there was Internet issues. They’re in the valley so it makes sense but it just makes life somewhat inconvenient. On arrival their system was down which delayed check-in. The staff was remorseful, but it was just a major inconvenience for me at that point. During my stay, the Internet was very spotty which,...