10/10 有夠讚
Carmen
2026 年 2 月 10 日
喜歡：整潔度、設施服務和住宿環境和硬體
⭐️⭐️⭐️⭐️⭐️
Embassy Suites Downtown Chattanooga
We had a wonderful stay at Embassy Suites Downtown Chattanooga and couldn’t have asked for a better experience. Our room was spacious, beautifully laid out, and incredibly comfortable. The bed was cozy, and having both a couch and a desk made the room feel more like a suite than a standard hotel room. The bathroom was equally impressive—especially the shower, which was spacious, spotless, and very relaxing.
The bar and gathering area downstairs was excellent and had such a welcoming atmosphere. The complimentary drink coupons were a great perk and added to the overall value of our stay. A very special shout-out goes to Shelly, the bar attendant/manager—she was absolutely amazing. Friendly, attentive, and genuinely caring, she truly went above and beyond.
We were there to watch the Super Bowl, and everything about the experience was perfect. When we were closing our tab, my husband casually mentioned that it was our anniversary. Later that evening, we received a call from the front desk asking to confirm this. Not long after, there was a knock at our door—Shelly herself surprised us with a bottle of champagne to help us celebrate. It was such a thoughtful and unexpected gesture that completely made our night.
Moments like that are what turn a great stay into an unforgettable one. I truly hope corporate reads these reviews, because employees like Shelly are absolute gems and represent this hotel in the best possible way.
Carmen
於 2026 年 2 月住了 2 晚