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Staff were professional, although not hospitable. Room assigned on 2nd stay reek a urine smell, which was not satisfactory.

Staff were absolutely appauling. Check-in was painful, being herded through a locked gate. We were treated disgustingly when we checked out being sent round in circles with 4 different desks and everyone telling us something different even just to leave the building. At one point security coming ...

The hostel is very clean, very well situated and most importantly has very nice staff (I really liked the big boss and the cute Taiwanese lady that was always smiling and seemed very happy working at the hostel ) Thank you for a very nice 3 night stay and all the best.

Hotel is in good location. Many restaurants around and only a few steps from subway station. I stayed in the traditional room. It is good and comfortable. Hotel staffs can speak English, communication is good. The downside is the cleanness of the room. It does really need some improvement. I stayed ...

Staff is extremely friendly. Room is spacious with a nice little balcony but they only provided one bottle of water during my 5 nights stay.

Toyoko Inn always delivers!

超棒的房間，很大，而且設備很齊全

Excellent location, great decor and very friendly staff. I will definitely be staying here again when I come back to Osaka!