泰晤士河畔列治文地區宮殿

「Nicely styled hotel and very convenient location. I stayed in a classic room which looked nice but had some impracticalities. The temperature can not be controlled from inside the room and was set too warm for me. The reception staff adjusted this for me, but it only seemed to stay at the requested temperature for a few hours before climbing up again. This meant I couldn’t sleep, so affected my stay. The only full-length mirror faces the bed and leaves about 10cm in which to stand so is...

「When we booked a 5 night stay for July in March, we were made aware that the lounge was being updated. There was ongoing communication from The Lensbury up till two days before our arrival. They were looking forward to our stay, they reminded us of the restorations, etc etc. Then, one day before our arrival, we got a frantic message from Expedia saying that our booking had been cancelled by The Lensbury and we had to make alternate arrangements. This shocked us. We have been frequent guests...

「房间比较小比较旧，前台工作人员很热情」

「The size of the room is good, but there are no supplies in the bathroom, no toothpaste/toothbrush set, no hairdryer, etc… Because the kettle was broken and replied with no replacement, have to ask the front desk to provide a bottle of water instead. 」

「案内された部屋は綺麗であったが、洗面台の栓が開かず→水が流れず。 ホテルより、すぐには修理不可の為、部屋の変更打診あり。 変更後の部屋は、狭く設備も若干劣った。 部屋の清掃スタッフは洗面台の栓が壊れていることはわかっているはずであり、ホテルフロントとの連携が不十分と思える。」

「I stayed at the Mitre several times during my visit to England. Not only is the location amazing, opposite Hampton Court Palace, on the River Thames, and close to Bushey Park, but the staff are fabulous. They go above and beyond. Professional, kind, thoughtful, helpful and welcoming. Special shoutout to Ashley, Sabrina, Alina and Blaze - thank you. Good to know - Air conditioning units were being installed in some of the bedrooms as I left!!」