Queen's Gallery Tours

Great hotel.

The location of the hotel is excellent. The room smelled bad ( like fish) When we checked in our room. So we had to checked in another room on the 4th floor. Unfortunately, the second room we changed to got problem with the sink. It was clogged up and the water wouldn’t go down. Here we go again, we had to change to another room on 10th floor.

This was a lovely boutique hotel and perfect for what I needed for a one-night stay in London. I booked it mainly for convenience, as it was close to the train station and made continuing my journey very easy. The room was stylish, modern, and comfortable, with a feel similar to a Moxy hotel or a CB2/West Elm-style boutique property. The bathroom was small, but modern, functional, and had great water pressure. The bed was extremely comfortable, the air conditioning worked very well, and the room felt thoughtfully designed. The staff were wonderful and very helpful. I arrived during a World Cup game, so the hotel and bar area were very lively, but the staff still greeted me warmly, brought me a bottle of water, and personally showed me to my room. That immediately made me feel taken care of, and honestly, I would have happily stayed longer. The only thing to note is the location. The hotel sits on the edge of an area that may feel a little rough depending on which direction you walk. If you leave the hotel and go right, you’ll find a cute part of London with bars, restaurants, and a Tesco nearby. If you go left, the neighborhood feels less inviting, so solo travelers may want to be mindful of that. Overall, I would definitely recommend this hotel. It was stylish, comfortable, convenient, well-run, and had genuinely kind staff. For a short London stay near the station, it was a great choice.